
What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console. Maximize your IT team’s efficiency, streamline operations and enhance service delivery across your IT landscape with Kaseya VSA.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Performance Enhancing
- Respectful
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Patching Automation
Storage Monitoring
Multi-Site Functionality
Applications Monitoring
Cloud Monitoring
Deployment Model
Capacity Management
Access Rights Management
Server Performance Monitoring
Auto-Discovery
Automated Remediation
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Vendor Support
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Also Featured in...
Kaseya VSA Reviews

Shreyans M.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Extensive IT Solution to handle issue effectively
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya VSA offers some level of customization which cannot be attained by other alternatives. Moreover, it allows automation of functions which helps reducing the manual efforts.
What is your favorite aspect of this product?
The capabilities offered by Kaseya VSA helps elevating the efficiency of performing operational activities which otherwise could take excessive time when performed through other alternatives.
What do you dislike most about this product?
While the product is fairly robust, they customer service should focus on increasing their turn around time to fix the issue reported by us as their client.
What recommendations would you give to someone considering this product?
Kaseya VSA is a robust and feature heavy cloud based solution which allows the users to manage IT tickets effectively. They do not have a trial version but the over cost of product is decently placed when compared to other solutions in the market.
Pros
- Efficient Service
- Client Friendly Policies
- Generous Negotitation
- Over Delivered
Please tell us why you think this review should be flagged.
Adam H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Great product with excellent training
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Included training - easy to learn
What is your favorite aspect of this product?
Techs could receive a certification right out the gate4
What do you dislike most about this product?
Feels a bit outdated at times
What recommendations would you give to someone considering this product?
Easier to implement than alternatives
Pros
- Trustworthy
- Respectful
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
Great product
Likeliness to Recommend
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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