


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Call Management
Presence IM
Centralized Management Portal
Continuous UCC
Audio Transcription
Session Border Controller
Analytics Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Relishiya T.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Jun 2022
Teams for best video conferencing experience
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is an enterprise level communication management tool easy to integrate and work with many applications! Good quality of audio and video conferencing! Secure data and file storage and retrieval. having a good storage capacity! All functionalities are integrated in a single video conferencing application which enables an enterprise to survive with a single application for multiple purposes
What is your favorite aspect of this product?
Having a secure and good quality of video conferencing! Able to do instant messaging and facilities to enable raise hand options, mute and videos on and off functions during video conferencing!! Can easily access the peer’s screen if required!! It also works as a directory of employees within a single organization
What do you dislike most about this product?
Almost all the functionalities in teams are secure and good enough to handle multiple functions! Sometimes the web application consumes more time to load and work compared to desktop applications
What recommendations would you give to someone considering this product?
I would recommend microsoft teams for an organization who maintains necessary security and authenticity within the organization, employees and also for data storage and sharing! Best tool for remote work and communication! This application made everything simple and easy when it comes to work from home and communicate
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Romain O.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Essential service for teleworking
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams is a simple to use service with easy to connect functionality.
What is your favorite aspect of this product?
What I like most about Microsoft teams is the ease of interaction with other members of the same network.
What do you dislike most about this product?
the application is slow at times, with very little functionality on the mobile version.
What recommendations would you give to someone considering this product?
I recommend it to anyone who wants to easily interact with their work environment without using a computer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rashik I.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Integrates with MS office, needs better mobile app
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Great integration with MS products. Sets this apart from the others.
What is your favorite aspect of this product?
Can automate texts and alerts from Python Outlook integration
What do you dislike most about this product?
very bulky Mobile app is inefficient
What recommendations would you give to someone considering this product?
go for it if already using MS products
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
Cons
- Under Delivered
- Charges for Enhancements
- Security Frustrates
Please tell us why you think this review should be flagged.
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