What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Call Management
Presence IM
Centralized Management Portal
Continuous UCC
Audio Transcription
Session Border Controller
Analytics Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.8
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Web and Video Conferencing - Enterprise
Score 8.8
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Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Taylor S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Makes setting up events and meetings easy
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We utilize Microsoft Teams for internal and external model evaluations, online meetings, and virtual chats with distant workers. MS teams played a significant role in our everyday business and personal lives throughout the pandemic years, and this role is only growing in importance. It's a simple way for peers to stay in touch and exchange data.
What is your favorite aspect of this product?
When it comes to group scheduling and file sharing, Microsoft Teams is the way to go. My favorite is the ability to record a meeting and then generate a transcript. It's the best way to look back on past conversations and screen captures. Meeting recordings should be made available for download by all participants, not just the host.
What do you dislike most about this product?
Allows for numerous invitees to be added to a list. Email updates whenever a new record is added to a database or a new file is uploaded. Ability to completely delete chat history.
What recommendations would you give to someone considering this product?
Microsoft Teams is what we utilize for both internal and external teleconferences. Considering we had to conduct everything remotely throughout the epidemic, this was quite helpful. Virtual meetings on the Teams platform were also crucial in ensuring successful project completion.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Asmat U.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Microsoft Teams is Right Choice for Staff Communic
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has best features and its has good UI that is easy to collaborate and perform daily task functions and communicate with your employees and clients, vendors of your company. It has best Chat and Video,audio calling and calendar tasks scheduling.
What is your favorite aspect of this product?
Video Audio Conferences Tasks Scheduling Calendar, File sharing.
What do you dislike most about this product?
Integration with Inhouse Data Center software.
What recommendations would you give to someone considering this product?
I ll highly recommend all peers to check microsoft Teams as it has best communication features and it is compatible with all devices.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Alpeshkumar G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Complete Enterprise Solution from Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Work across all the major operating system. Outstanding omni channel support. Support IM Chat, text message, meeting with break out session and various other tool for collaboration.
What is your favorite aspect of this product?
Meeting and break out session. Teams Channel feature is great collobaration tool and can be used for knowledge sharing. File sharing features are outstanding
What do you dislike most about this product?
none as of now.
What recommendations would you give to someone considering this product?
Value for money.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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