What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Call Management
Presence IM
Centralized Management Portal
Continuous UCC
Audio Transcription
Session Border Controller
Analytics Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.8
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Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Maxwell M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
Cornerstone of Workplace Collaboration.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has become a cornerstone of workplace collaboration, particularly as remote work has surged in popularity. One of its. Versatile standout feature is is rubus communication that enables teams to combine chat, video conferencing, and file sharing into a single platform. The ability to switch between these modes effortlessly makes communication fluid and efficient. Overall, this features makes Teams a powerful tool ally in fostering teamwork.
What is your favorite aspect of this product?
One of Team's standout features is it's deep integration with Microsoft 355 applications. This enables users to easily collaborate on documents in real-time using Word, Excel, and SharePoint, enhancing productivity and streamlining workflows. Robust collaboration tools, like thread conversations, mentions, and file versioning which boost organized discussion and easy access to shared documents.
What do you dislike most about this product?
Limited third-party integrations compared to other tools that has wider and broader range of third-party apps integrations.
What recommendations would you give to someone considering this product?
Microsoft Teams is an excellent choice for organizations seeking a comprehensive collaboration tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bhevin G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Enriched communication application.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has multiple uses in communication like instant messaging and video conferencing.
What is your favorite aspect of this product?
It's integration with other digital application. It is pocket friendly and easy to use.
What do you dislike most about this product?
Nothing in particular.
What recommendations would you give to someone considering this product?
This is the best and reliable communication tool that is flexible use on Android and desktop access.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sayeed S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Excellent tool, needs enhancements.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out from other collaboration tools for several reasons. It has advanced features for meetings and collaboration, like background blur, live captions, breakout rooms, and Together Mode, which greatly enhance the meeting experience. Teams also offers strong security and compliance options, allowing users to customize the platform with apps and bots, as well as connect to other tools. Its easy-to-use interface makes it accessible for everyone, regardless of their technical skills.
What is your favorite aspect of this product?
My favorite part of Microsoft Teams is how it works smoothly with Microsoft 365. This makes it easy for users to collaborate using familiar tools like Word, Excel, and OneNote right within the platform.
What do you dislike most about this product?
One thing I don’t like about Microsoft Teams is that it can be overwhelming because of all the features and options. For new users, the interface can be a bit tricky to navigate at first.
What recommendations would you give to someone considering this product?
Take your time to learn and get used to the platform, as it might take a bit to adapt. Check out how you can connect other tools you use with Teams to make your work easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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