What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Call Management
Presence IM
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Analytics Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vineet L.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2024
Efficient virtual collaboration tool for business
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams standout from other products in maintaining strong integration iwth Microsft 365 applications greatly. Also, the robust security and compliance features offered by Microsoft makes it highly preferred amongst users and make it exceptionally good. Enterprise level security features are added with high end data encryption for 360 degree security of confidential information while business messaging. File and folder sharing and real time co authoring on any document would add great value and increase the overall efficicny of business outcome. Exceptional video, messaging and professional meeting capabilities.
What is your favorite aspect of this product?
Its wonderful integration with other third party applications makes it exceptional and widely adopted by users for their business work. The integration allows third party applications to efficiently add value in the meetings and messaging service and real time collaboration adds profounds value to managing of documents, spreadsheets and presentations with the right team interface. Streamlining of the business workflow and chatting by switching between multiple tools simultanously adds immense value and make the entire activity effortless. Team productivity is greatly boosted by addition of file sharing and real time co authoring tools.
What do you dislike most about this product?
No issues reported
What recommendations would you give to someone considering this product?
Customisation of business workings and workspace varied from client to client and its prior understanding is crucial. It is advised to understand the payment model fully and seek its customisation aspects understanding as per business needs. Engaging with team features is crucial and personalisation of the same can be checked with the technical team before buying the subscription of the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gilbert Q.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
Great product, with lots of updates.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Works well with other Microsoft Products
What is your favorite aspect of this product?
Easy to chat and have calls with users across the globe.
What do you dislike most about this product?
Sometimes can consume a lot of computer resources
What recommendations would you give to someone considering this product?
Try and make it less resource hungry
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Garvis G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
easy to use for large webinars.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
gets extra points for being able to easily run big meetings or webinars.
What is your favorite aspect of this product?
reliable for holding video meetings and classes with a lot of people that have good voice and video quality.
What do you dislike most about this product?
needs more built-in tools, like polls or engaging tools, to help with running big meetings.
What recommendations would you give to someone considering this product?
recommended for companies or groups that hold a lot of big internet events.
Pros
- Reliable
- Trustworthy
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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