


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Call Management
Presence IM
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Analytics Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Renaud L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Efficient and robust communication.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Beyond a simple meeting app, Microsoft Teams makes virtual meetings, file sharing, and chats very easy and convenient. Virtual meetings and calls are clear and fluid, and organizing them is easy. Another really cool feature is that there are no time limitations.
What is your favorite aspect of this product?
I like the quality of the video conferencing, the ability to share the screen, the transcription function, and the ability to connect with the team easily and efficiently.
What do you dislike most about this product?
It consumes a lot of storage and resources, which degrades the overall performance of the system if we run other high-end software.
What recommendations would you give to someone considering this product?
Microsoft Teams makes virtual meetings, file sharing, and conversations very easy and convenient. It is a complete application that adapts to many things. Its configuration is simple and allows you to change settings, show themes, etc.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Gaurav G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Easy to Use and collaborate
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
End to end solution is there in Teams.
What is your favorite aspect of this product?
Quality of calls is very good and ease of joining in any calls.
What do you dislike most about this product?
I don't dislike anything much as I am the end user.
What recommendations would you give to someone considering this product?
They can go with this product as it is good and easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Meerali N.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2024
Teams is "All in one product" for Teams!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The wide range of implementations possible and that too with great ease makes the MS Teams stand out from the competition!
What is your favorite aspect of this product?
Assignment section and customized webinar in calendar are two of mine favourite aspects!
What do you dislike most about this product?
Sometimes, it doesn't work well when used in mobile phones, especially during long sessions of 1+ hours.
What recommendations would you give to someone considering this product?
It is one of the best all in one product available in the market with no competition! Its worth it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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