What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Call Management
Presence IM
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Analytics Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Mayowa J.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2024
Easy Collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I have only worked with Microsoft Teams and i enjoy using it
What is your favorite aspect of this product?
File sharing during conference call or meetings
What do you dislike most about this product?
Heavy dependence on Internet
What recommendations would you give to someone considering this product?
Improve performance during video call especially when internet is performing well above average.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Vivek S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2024
Powerful collaboration tool, but room for improve
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is different because it works really well with other Microsoft tools like Outlook, Word, and Excel, making it easy to stay organized and productive. It brings all your team’s chats, files, and meetings into one place, so everything is easy to find. Teams is also very secure, which makes it a good choice for businesses that need to protect their data. Plus, it works for both small teams and big companies, so it’s flexible for different needs.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is how it brings everything into one place—chats, video calls, files, and tools—all seamlessly integrated. This makes collaboration super easy and saves a lot of time switching between different apps.
What do you dislike most about this product?
What I dislike most about Microsoft Teams is that it can feel a bit overwhelming at first due to the number of features and settings. It may take some time to get used to, especially for new users or smaller teams who don't need all the advanced options. Additionally, it sometimes lacks the simplicity of other tools, making it feel a bit cluttered.
What recommendations would you give to someone considering this product?
If you're thinking about using Microsoft Teams, it’s a great choice if you're already into Microsoft 365 tools—everything just clicks together. It's perfect for teams that need to collaborate, share files, and meet virtually without jumping between apps. But heads up—it might take a little time to get the hang of it, especially if you’re new. If you’re part of a smaller team, think about whether you really need all the features, since it can feel a bit packed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Raj M.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Great Collaboration Tool with Potential for Smart
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is safe, secure, and reliable to use.
What is your favorite aspect of this product?
Its seamless integration of communication, collaboration, and file-sharing tools in one platform.
What do you dislike most about this product?
The new update is very slow
What recommendations would you give to someone considering this product?
Use old Team rather then new one
Pros
- Saves Time
- Continually Improving Product
- Respectful
- Generous Negotitation
Cons
- Commodity Features
- Under Delivered
- Security Frustrates
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
