What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Calendars

84

Mobile App

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Rahul K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

"Simplifying workflow and communication."

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Teams has similar job assignment functionality to asana and monday.com.

What is your favorite aspect of this product?

Changing notifications lets me focus without being busy.

What do you dislike most about this product?

Managing permissions for large organizations is difficult.

What recommendations would you give to someone considering this product?

Not the best choice for small groups that don't need many features.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Jennifer P.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use and communicate with co-workers

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

I have only used Teams, so it's difficult to compare, it has all of the features that I need

What is your favorite aspect of this product?

the ability to easily file share

What do you dislike most about this product?

I'm really quite pleased with it

What recommendations would you give to someone considering this product?

Think about how you will use it - this is provided to me for free at my workplace, but if I had to purchase it, I would compare to other similar products, looking for the features I need

Pros

  • Performance Enhancing
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

KRISH P.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Best for Office Integration

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams mainly for chat and video calls, and it’s quite good, especially for connecting with people in the office.

What is your favorite aspect of this product?

Easy integration with Word, Excel, and PowerPoint. Simple and organized interface. Fast and stable video calls.

What do you dislike most about this product?

The desktop app can feel bloated at times. Sometimes it’s hard to navigate to older messages.

What recommendations would you give to someone considering this product?

Microsoft Office suite, Teams is a must. It works great for in-house work but could use some improvements for personal use.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

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