


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Rahul K.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2024
Powerful collaboration, but can be overwhelming.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out for its deep integration with Microsoft 365, allowing seamless collaboration on Word, Excel, and PowerPoint documents. It offers robust chat, video conferencing, file sharing, and task management features, all within a unified platform. Teams also supports advanced security, compliance, and enterprise-level administration, making it particularly suited for organizations already using Microsoft’s ecosystem.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with Microsoft 365. It makes collaborating on documents, spreadsheets, and presentations within the app incredibly efficient, allowing users to work in real-time without leaving the platform. This centralizes communication and productivity tools, streamlining workflows for teams.
What do you dislike most about this product?
One of the drawbacks of Microsoft Teams is its complexity and steep learning curve, especially for new users. With so many features, settings, and integrations, it can feel overwhelming to navigate, particularly for smaller teams or those unfamiliar with Microsoft’s ecosystem. Additionally, it can become slow or cluttered when too many channels and files accumulate.
What recommendations would you give to someone considering this product?
For someone considering Microsoft Teams, I'd recommend ensuring your organization already uses or plans to adopt Microsoft 365, as Teams integrates best with those tools. Take time to familiarize yourself with its features and settings, as it can be complex. Start with clear structure and organization in your teams, channels, and permissions to avoid clutter. Also, encourage team members to utilize Teams for both communication and collaboration to fully leverage its capabilities, especially for file sharing and co-editing. Lastly, invest time in training to ensure everyone gets the most out of the platform.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Sejal K.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2024
Teaming up with The Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is deeply integrated with The Microsoft 365 suite and eliminates the need to switch between multiple apps.
What is your favorite aspect of this product?
It offers a methodical approach to project management and organisation through Threads and Channels.
What do you dislike most about this product?
Interface is bit Complex for new users and lack of Granular control.
What recommendations would you give to someone considering this product?
Choose the right notifications settings, Learn keyboard shortcuts to speed up your workflow and try new variety of collaborative features.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

Dr. Aashu k.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2024
Revolutionizing Healthcare with Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It seamlessly integrate with other Microsoft 365 apps and act as central hub for team collaboration, bringing together files, chats, meeting and task in one place.
What is your favorite aspect of this product?
During complex cases, I can easily share medical images, test results, treatment plans and virtual consultation with colleagues in real time.
What do you dislike most about this product?
The excessive amount of notification can be overwhelming, disrupting workflow.
What recommendations would you give to someone considering this product?
Teams integrate seamless with Microsoft 365 suite and other 3rd party apps that will enhance your workflow.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
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