


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Eduardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2024
Communication and collaboration in work teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use and familiarity for Microsoft Office users. Integration with other Microsoft applications such as Outlook, OneDrive and SharePoint. Allows real-time collaboration on shared documents. Allows for easy video conferencing and voice calls.
What is your favorite aspect of this product?
Customization of channels and notifications to suit the needs of each team.Customization of channels and notifications to suit the needs of each team.
What do you dislike most about this product?
Some advanced features require a paid subscription. It can be overwhelming for new users due to the sheer number of features and options available. Integration with third-party applications can be limited compared to other collaboration tools.
What recommendations would you give to someone considering this product?
Train users on how to use it to make the most of its features. Establish etiquette rules and usage standards to ensure effective communication within teams. Customize notification settings to avoid message overload.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jitendra S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Microsoft Teams Works with Your Daily tasks
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out from other collaboration tools especially because it works clearly properly with Microsoft 365. This way you can easily use apps like Word and Excel with out leaving Teams. It also has exquisite video conferencing capabilities, consisting of breakout rooms for organization discussions and support for massive meetings, which is ideal for on-line communique.
What is your favorite aspect of this product?
I like Microsoft Teams is how nicely it really works with Microsoft 365. I can without difficulty open and edit documents like Word and Excel proper in Teams, which makes the entirety run easily. The video calls are exceptional too; I in particular revel in the breakout rooms for small organization discussions and the potential to report huge meetings.
What do you dislike most about this product?
One of the most important downsides of Microsoft Teams is that the layout can sense messy and complicated, mainly for folks that are new to it. With such a lot of unique capabilities and alternatives, it could take some time to discover ways to use the entirety efficaciously.
What recommendations would you give to someone considering this product?
If you're thinking about trying out Microsoft Teams, I would probably recommend to go on with it, especially if you already use Microsoft 365. It integrates well with tools like Word and Excel, making your work more easy. Familiarizing yourself with features like breakout rooms for meetings and file sharing will help you get the most out of it. To make things easier, consider starting with a small group before rolling it out to your entire team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Elsa A.
- Role: Student Academic
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
Powerful collaboration tool with many features.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out because it integrates seamlessly with Microsoft 365, making it easy to collaborate on documents. It offers organized chat features, customization with apps, strong security, and tools for large meetings, like polls and breakout rooms. This focus on teamwork makes it unique.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with Microsoft 365, which allows for easy collaboration on documents and real-time editing during meetings. This makes teamwork more efficient and organized.
What do you dislike most about this product?
One common dislike about Microsoft Teams is that it can feel overwhelming due to its many features and options, making it challenging for new users to navigate. Additionally, the app can sometimes be slow or glitchy, especially during larger meetings.
What recommendations would you give to someone considering this product?
Explore all features of Microsoft Teams and get familiar with its integration with Microsoft 365. Customize your workspace and consider team training to make the most of it.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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