What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

84

Calendars

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

81

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Shreya P.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams is a strong option for smooth communication because of its extensive interaction with the Microsoft suite, particularly Office 365 programs like Word, Excel, PowerPoint, and OneDrive. It provides a wide range of file-sharing, video conferencing, and chat capabilities on a single platform.

What is your favorite aspect of this product?

Microsoft Teams' seamless integration with the rest of the Microsoft 365 suite makes it possible for users to access, edit, and collaborate on documents right within the platform, making it one of its most useful features.

What do you dislike most about this product?

Heavy resource usage can cause slower performance, especially on lower-end devices.

What recommendations would you give to someone considering this product?

For more efficient communication and productivity, pay close attention to Microsoft Teams' interaction with the Microsoft 365 suite if you're thinking about using it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eduardo F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Communication and collaboration in work teams.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Ease of use and familiarity for Microsoft Office users. Integration with other Microsoft applications such as Outlook, OneDrive and SharePoint. Allows real-time collaboration on shared documents. Allows for easy video conferencing and voice calls.

What is your favorite aspect of this product?

Customization of channels and notifications to suit the needs of each team.Customization of channels and notifications to suit the needs of each team.

What do you dislike most about this product?

Some advanced features require a paid subscription. It can be overwhelming for new users due to the sheer number of features and options available. Integration with third-party applications can be limited compared to other collaboration tools.

What recommendations would you give to someone considering this product?

Train users on how to use it to make the most of its features. Establish etiquette rules and usage standards to ensure effective communication within teams. Customize notification settings to avoid message overload.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jitendra S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Microsoft Teams Works with Your Daily tasks

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams stands out from other collaboration tools especially because it works clearly properly with Microsoft 365. This way you can easily use apps like Word and Excel with out leaving Teams. It also has exquisite video conferencing capabilities, consisting of breakout rooms for organization discussions and support for massive meetings, which is ideal for on-line communique.

What is your favorite aspect of this product?

I like Microsoft Teams is how nicely it really works with Microsoft 365. I can without difficulty open and edit documents like Word and Excel proper in Teams, which makes the entirety run easily. The video calls are exceptional too; I in particular revel in the breakout rooms for small organization discussions and the potential to report huge meetings.

What do you dislike most about this product?

One of the most important downsides of Microsoft Teams is that the layout can sense messy and complicated, mainly for folks that are new to it. With such a lot of unique capabilities and alternatives, it could take some time to discover ways to use the entirety efficaciously.

What recommendations would you give to someone considering this product?

If you're thinking about trying out Microsoft Teams, I would probably recommend to go on with it, especially if you already use Microsoft 365. It integrates well with tools like Word and Excel, making your work more easy. Familiarizing yourself with features like breakout rooms for meetings and file sharing will help you get the most out of it. To make things easier, consider starting with a small group before rolling it out to your entire team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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