


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Shreya P.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2024
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a strong option for smooth communication because of its extensive interaction with the Microsoft suite, particularly Office 365 programs like Word, Excel, PowerPoint, and OneDrive. It provides a wide range of file-sharing, video conferencing, and chat capabilities on a single platform.
What is your favorite aspect of this product?
Microsoft Teams' seamless integration with the rest of the Microsoft 365 suite makes it possible for users to access, edit, and collaborate on documents right within the platform, making it one of its most useful features.
What do you dislike most about this product?
Heavy resource usage can cause slower performance, especially on lower-end devices.
What recommendations would you give to someone considering this product?
For more efficient communication and productivity, pay close attention to Microsoft Teams' interaction with the Microsoft 365 suite if you're thinking about using it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Eduardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2024
Communication and collaboration in work teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use and familiarity for Microsoft Office users. Integration with other Microsoft applications such as Outlook, OneDrive and SharePoint. Allows real-time collaboration on shared documents. Allows for easy video conferencing and voice calls.
What is your favorite aspect of this product?
Customization of channels and notifications to suit the needs of each team.Customization of channels and notifications to suit the needs of each team.
What do you dislike most about this product?
Some advanced features require a paid subscription. It can be overwhelming for new users due to the sheer number of features and options available. Integration with third-party applications can be limited compared to other collaboration tools.
What recommendations would you give to someone considering this product?
Train users on how to use it to make the most of its features. Establish etiquette rules and usage standards to ensure effective communication within teams. Customize notification settings to avoid message overload.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jitendra S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Microsoft Teams Works with Your Daily tasks
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out from other collaboration tools especially because it works clearly properly with Microsoft 365. This way you can easily use apps like Word and Excel with out leaving Teams. It also has exquisite video conferencing capabilities, consisting of breakout rooms for organization discussions and support for massive meetings, which is ideal for on-line communique.
What is your favorite aspect of this product?
I like Microsoft Teams is how nicely it really works with Microsoft 365. I can without difficulty open and edit documents like Word and Excel proper in Teams, which makes the entirety run easily. The video calls are exceptional too; I in particular revel in the breakout rooms for small organization discussions and the potential to report huge meetings.
What do you dislike most about this product?
One of the most important downsides of Microsoft Teams is that the layout can sense messy and complicated, mainly for folks that are new to it. With such a lot of unique capabilities and alternatives, it could take some time to discover ways to use the entirety efficaciously.
What recommendations would you give to someone considering this product?
If you're thinking about trying out Microsoft Teams, I would probably recommend to go on with it, especially if you already use Microsoft 365. It integrates well with tools like Word and Excel, making your work more easy. Familiarizing yourself with features like breakout rooms for meetings and file sharing will help you get the most out of it. To make things easier, consider starting with a small group before rolling it out to your entire team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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