What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Yash l.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2021
"Integration of Microsoft Team with office 365"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
As Microsoft Team is integrated with Microsoft Office 365 end-users can use services like Word, PowerPoint, Excel, Sharepoint, and outlook during the meeting. This product provides a chat feature so end-user can create conversation channels and easily interact with their teammates using chatbox. Here questions or queries get solved using Team chat, end-user does not have to go for the mail. In this product, file attachments have done easily. This product provides both web and mobile app interfaces. The end-user easily finds out chats and files from past conversations.
What is your favorite aspect of this product?
In Microsoft Team, end-user can arrange a video conference, chat in a group, calling with teammates on one platform easily. This product also provides a one-to-one message, group chat, in which end-users can share their opinion, solves doubt and the main thing about this product is that it has a GIF, stickers, and emojis. As Microsoft Team integrates with Microsoft Office 365 so editing a file like Word, PowerPoint, and Excel can be done in real-time using this product. In-built screen-sharing and video recording tools are the plus point of this product so end-user have not to go for other third-party applications.
What do you dislike most about this product?
Microsoft Team requires a high internet connection for attending a video conference. Other than these all features are best and they provide reliable service.
What recommendations would you give to someone considering this product?
Microsoft Team is the best video conferencing software and provides the best quality of audio by fillers out the background noise. Integration of Microsoft team and Microsoft Office 365 provides the best interface and makes your easy and time-consuming. The plus point I observe about this product is that it has in-built meeting features, so you have to not go for any third-party applications.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Vanessa C.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted May 2021
100% collaboration and communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
-Provides additional privacy and security measures -Screen sharing execution is above the performance of other software, no lags or freezes -Better sound quality -Integrated with Microsoft suite
What is your favorite aspect of this product?
-Keyboard shortcuts -View each other's calendars, so you can schedule meetings and find a space within everyone's schedule so they can attend and collaborate. -Chats and group calls are easy to create and make. -Ideal for internal and external communication -Project tracking -Access to other programs -Functional and convenient integrations -Editing and creation of documents and files -Virtual backgrounds for meetings -Stable and clear audio
What do you dislike most about this product?
Synchronizing my teams shared folder with my local folder presents inconveniences, however it's not something I can't fix, but it should be smoother.
What recommendations would you give to someone considering this product?
Microsoft Teams is a platform with everything you need to work virtually in an efficient way, if you are looking for unification through a more interactive and cooperative communication between colleagues, this software meets the characteristics.
Pros
- Helps Innovate
- Enables Productivity
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Sandeep R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Best and stable workplace communication tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is stable and most reliable product available in the market. It is cross supported and has third party integrations. It works perfectly fine with outlook apps.
What is your favorite aspect of this product?
It is cross device supported. It is reliable and stable in terms of audio quality. It has stickers, GIFS and animated emojis which chatting more lively and interactive. It runs smoothly even on web version.
What do you dislike most about this product?
There is no HD video support for calling. Mobile application is not well optimised for ios devices. Cant share large files.
What recommendations would you give to someone considering this product?
It is the best tool for internal communication with plethora of features. Go for it without any second doubt.
Pros
- Fair
- Reliable
- Trustworthy
- Unique Features
Cons
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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