What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

84

Calendars

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

82

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Alex C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

An In-depth view of Microsoft Team

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

It has set itself as one of the leading platforms in terms of a strong collaborative team. It offers a set of strong collaborative features such as real-time documentation, video calls, messaging, and file sharing. Moreover, its wide range of customization and integration provides diverse functionality in meeting all the needs of any project and documentation.

What is your favorite aspect of this product?

It has many favorite aspects, such as its user-friendly interface, which makes it easy for me and my teammates to navigate easily. Since using this software, the work of my organization has been enhanced in terms of reliability and credibility, even while working with a large number of team members. Another major advantage of this device is that it keeps on updating itself with time and addresses all user queries.

What do you dislike most about this product?

Though its drag-and-drop interface helps me and my teammates a lot with navigation, however I find it overwhelming sometimes. This requires a highly technical team to overcome. This thing needs to be improved and make it easy to handle for both beginners and experts.

What recommendations would you give to someone considering this product?

To enjoy the features of Microsoft to its maximum, first get the initial training about using these. Go through all the given tutorials and guidelines to understand the functioning. Also for using it easily, one should make a list of needs for an organization and then align this software according to them.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Umberto L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Great Business Instant Messaging Tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams ensure fast and easy exchange of messages and also helps in digitizing workplace.

What is your favorite aspect of this product?

It ensures fast and secure internal communications. The software comes with amazing digital workplace features. It handles web conferencing well.

What do you dislike most about this product?

Microsoft Teams hasn't failed. Always deliver as expected.

What recommendations would you give to someone considering this product?

If you're looking for an all round business software, I recommend Microsoft Teams. It has so much to offer to businesses.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Maloy K.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

A Comprehensive Collaboration Hub

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

What sets Microsoft Teams apart from other collaborative software is that it integrates perfectly into Microsoft 365, a single platform for all things - chat, meeting, file sharing, and project management. Deep integration with Office apps, strong collaboration features, and enterprise-grade security make it an extremely attractive choice for organizations that use Microsoft services.

What is your favorite aspect of this product?

Another feature that shines with Microsoft Teams is its integration with the Microsoft 365 suite of applications, enabling team collaboration on several documents, spreadsheets, and presentations in one setting. This will allow you to easily streamline workflow by maintaining most of the tools and information in one place, boosting productivity.

What do you dislike most about this product?

I would say the most difficult part with the aspect of Microsoft Teams is that the features are so complex and sometimes so overwhelming; it's really not easy to understand and effectively use them all, especially for a new user. Also, performance problems occur as in lagging or slowdown, depending on the size of the teams or the volume of activity.

What recommendations would you give to someone considering this product?

- Integration: Easily integrates with other Microsoft 365 apps - Communication: Includes chat, video, and voice calls - Collaboration: Great for file sharing and project management - Security: AIDs and builds on Microsoft's robust security - Customization: Works to support third-party apps and custom options - Cost: Generally part of Microsoft 365; see pricing - Scalability: Suitable for small teams as well as large teams.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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