


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Alex C.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
An In-depth view of Microsoft Team
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has set itself as one of the leading platforms in terms of a strong collaborative team. It offers a set of strong collaborative features such as real-time documentation, video calls, messaging, and file sharing. Moreover, its wide range of customization and integration provides diverse functionality in meeting all the needs of any project and documentation.
What is your favorite aspect of this product?
It has many favorite aspects, such as its user-friendly interface, which makes it easy for me and my teammates to navigate easily. Since using this software, the work of my organization has been enhanced in terms of reliability and credibility, even while working with a large number of team members. Another major advantage of this device is that it keeps on updating itself with time and addresses all user queries.
What do you dislike most about this product?
Though its drag-and-drop interface helps me and my teammates a lot with navigation, however I find it overwhelming sometimes. This requires a highly technical team to overcome. This thing needs to be improved and make it easy to handle for both beginners and experts.
What recommendations would you give to someone considering this product?
To enjoy the features of Microsoft to its maximum, first get the initial training about using these. Go through all the given tutorials and guidelines to understand the functioning. Also for using it easily, one should make a list of needs for an organization and then align this software according to them.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Umberto L.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2024
A Great Business Instant Messaging Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams ensure fast and easy exchange of messages and also helps in digitizing workplace.
What is your favorite aspect of this product?
It ensures fast and secure internal communications. The software comes with amazing digital workplace features. It handles web conferencing well.
What do you dislike most about this product?
Microsoft Teams hasn't failed. Always deliver as expected.
What recommendations would you give to someone considering this product?
If you're looking for an all round business software, I recommend Microsoft Teams. It has so much to offer to businesses.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Maloy K.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Sep 2024
A Comprehensive Collaboration Hub
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What sets Microsoft Teams apart from other collaborative software is that it integrates perfectly into Microsoft 365, a single platform for all things - chat, meeting, file sharing, and project management. Deep integration with Office apps, strong collaboration features, and enterprise-grade security make it an extremely attractive choice for organizations that use Microsoft services.
What is your favorite aspect of this product?
Another feature that shines with Microsoft Teams is its integration with the Microsoft 365 suite of applications, enabling team collaboration on several documents, spreadsheets, and presentations in one setting. This will allow you to easily streamline workflow by maintaining most of the tools and information in one place, boosting productivity.
What do you dislike most about this product?
I would say the most difficult part with the aspect of Microsoft Teams is that the features are so complex and sometimes so overwhelming; it's really not easy to understand and effectively use them all, especially for a new user. Also, performance problems occur as in lagging or slowdown, depending on the size of the teams or the volume of activity.
What recommendations would you give to someone considering this product?
- Integration: Easily integrates with other Microsoft 365 apps - Communication: Includes chat, video, and voice calls - Collaboration: Great for file sharing and project management - Security: AIDs and builds on Microsoft's robust security - Customization: Works to support third-party apps and custom options - Cost: Generally part of Microsoft 365; see pricing - Scalability: Suitable for small teams as well as large teams.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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