

What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Karthika s.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2025
very nice
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Deep integration with the Microsoft 365 ecosystem (Word, Excel, PowerPoint, Outlook, etc.)
What is your favorite aspect of this product?
Comprehensive suite of communication and collaboration tools in one place.
What do you dislike most about this product?
Can sometimes feel overwhelming due to the sheer number of features.
What recommendations would you give to someone considering this product?
Start with the basics and gradually explore more advanced features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jennifer P.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2025
Easy to use and communicate with co-workers
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I have only used Teams, so it's difficult to compare, it has all of the features that I need
What is your favorite aspect of this product?
the ability to easily file share
What do you dislike most about this product?
I'm really quite pleased with it
What recommendations would you give to someone considering this product?
Think about how you will use it - this is provided to me for free at my workplace, but if I had to purchase it, I would compare to other similar products, looking for the features I need
Pros
- Performance Enhancing
- Unique Features
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

KRISH P.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2025
Best for Office Integration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams mainly for chat and video calls, and it’s quite good, especially for connecting with people in the office.
What is your favorite aspect of this product?
Easy integration with Word, Excel, and PowerPoint. Simple and organized interface. Fast and stable video calls.
What do you dislike most about this product?
The desktop app can feel bloated at times. Sometimes it’s hard to navigate to older messages.
What recommendations would you give to someone considering this product?
Microsoft Office suite, Teams is a must. It works great for in-house work but could use some improvements for personal use.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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