

What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ganesh G.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2024
Powerful communication and business tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Because it easily connects with Microsoft 365 applications like Word, Excel, and PowerPoint, Microsoft Teams stands out as a tool for document collaboration. In addition to supporting several communication channels, including audio, video, and chat calls, it has robust security measures. Teams is appropriate for companies of all sizes and offers a great deal of customisation through third-party app integrations. It remains up to date with new features and enhancements thanks to frequent upgrades.
What is your favorite aspect of this product?
The smooth integration of Microsoft Teams with Microsoft 365 apps is my favourite feature. This interface streamlines workflows and increases productivity by enabling simple collaboration on documents, spreadsheets, and presentations right within the Teams environment. One key feature that distinguishes Teams from other collaboration solutions is the ability to co-author documents in real-time without navigating between applications.
What do you dislike most about this product?
Even while Microsoft Teams is great overall, there are moments when the sheer number of notifications becomes too much to handle.
What recommendations would you give to someone considering this product?
I advise utilising Microsoft Teams' connectivity with Microsoft 365 apps if you're thinking about using it for smooth collaboration. Explore the different third-party app connectors to customise the platform to your needs and adjust your notification settings to prevent getting overloaded. To fully utilise its advantages, utilise the wealth of training materials that are available.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Adil B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Best tool for connectivity across the globe
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
With good reason, Microsoft Teams is an easy-to-use program that is easy to download, install, and configure. document sharing, video and chat calls, and more. It also utilizes applications from other developers and works well with Microsoft 365 applications.
What is your favorite aspect of this product?
Microsoft Teams is one of the best because it has many features like out of office, take control of the screen, message preview hidden, and more. They have really put effort into even the smallest details, like the ability to mark a message as "important." I use Microsoft Teams every day at work, and I truly love how we can stay in touch with colleges located all over the world.At my company, I use Microsoft Teams every day, and I truly enjoy how it allows us to stay in contact with universities located anywhere in the world. There are other resources for this, but Microsoft Teams is among the greatest because it has a number of features such
What do you dislike most about this product?
Although Microsoft Teams has several helpful features, there is room for development. For instance, because it offers so many different functions, the UI might occasionally be overly busy. Similarly, the platform has load issues, and the excessive usage of these notifications is becoming annoying. It is a little bothersome because there aren't many customizing possibilities. Additionally, using the search feature would feel more natural, and users grow overly reliant on wi-fi, making offline use challenging.
What recommendations would you give to someone considering this product?
One of the best product with multiple features. A proven meeting platform with best audio video quality and reliable connectivity.
Pros
- Trustworthy
- Effective Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.

Enyinna O.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Oct 2024
MS team is pricey like in the E5
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams stands out with its deep integration into Microsoft 365, robust security, scalability for enterprises, and a unified platform combining communication, collaboration, and project management, all supported by a broad range of third-party app integrations.
What is your favorite aspect of this product?
its seamless integration with the Microsoft 365 ecosystem, allowing users to collaborate efficiently within familiar tools like Word, Excel, and SharePoint, all in one platform to boost productivity
What do you dislike most about this product?
cost of procurement and licenses and different module like the E licenses
What recommendations would you give to someone considering this product?
Good product that helps boost productivity and internal efficiency. Go for it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Generous
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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