

What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Keyboard Mouse Control
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Eduardo G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Efficient connectivity and collaboration.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What differentiates Microsoft Teams from other similar products is its seamless integration with Microsoft 365, enabling efficient and productive collaboration.
What is your favorite aspect of this product?
Its ability to integrate seamlessly with other Microsoft 365 tools makes collaboration easier and increases productivity.
What do you dislike most about this product?
What I dislike most about Microsoft Teams is the number of notifications, which can be excessive and distracting. However, it is possible to customize the settings to better manage these notifications.
What recommendations would you give to someone considering this product?
If your company is considering adopting Microsoft Teams, I highly recommend it. It facilitates efficient collaboration, integrates seamlessly with Microsoft 365, and boosts team productivity.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Prashant s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Microsoft Teams Enhances Workplace Productivity
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands proud with its seamless integration into the Microsoft 365 atmosphere, offering easy collaboration throughout equipment like Word, Excel, and SharePoint. It gives customizable channels for organizing verbal exchange and tasks, along side powerful video conferencing functions, inclusive of breakout rooms and live captions. Teams also emphasizes safety, compliance, and automation thru Power Automate, whilst its scalability makes it appropriate for companies of all sizes, from small teams to large establishments.
What is your favorite aspect of this product?
My favored factor of Microsoft Teams is its customizability and flexibility. The capacity to create tailor-made channels for particular groups, projects, or subjects permits customers to live organized and collaborate greater successfully. Plus, with the choice to combine diverse apps and automate workflows the use of Power Automate, Teams adapts to the precise wishes of any crew or corporation. This flexibility makes it a fantastically flexible device for special industries and paintings environments.
What do you dislike most about this product?
A disadvantage of Microsoft Teams is its steep studying curve for beginners. The interface can sense cluttered, and it is able to take time to get acquainted with all of the capabilities and customization options, making it less intuitive for some customers.
What recommendations would you give to someone considering this product?
If you are considering the use of Microsoft Teams, awareness on its seamless integration with Microsoft 365 for efficient collaboration. Customize your channels to healthy one of a kind tasks or groups, and explore automation alternatives with Power Automate to improve workflows. Make the most of its video conferencing equipment for clean virtual conferences, make sure the platform meets your safety wishes, and do not forget how it can scale as your team expands.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Ravi B.
- Role: Vendor Management
- Industry: Engineering
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2024
Integrated collaboration hub
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It simplifies collaboration, making it ideal for teams already using office applications like word, excel and outlook.
What is your favorite aspect of this product?
The built in collaboration features, like threaded chats and file sharing l, Make teamwork smooth and efficient without needing additional apps.
What do you dislike most about this product?
Sometimes lags during video calls and a cluttered interface.
What recommendations would you give to someone considering this product?
Ensure your team is familiar with Microsoft tools to maximize its potential and explore integrations to tailored it to your workflow
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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