Zoho

Zoho WorkDrive

Composite Score

8.8 /10

CX Score

9.1 /10

97 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

5% Neutral

95% Positive

Pros

Performance Enhancing
Efficient Service
Effective Service
Respectful

Feature Ratings

Average 84

Document Hosting

Document Sharing

Searchability

Editor Functions

Security and Access Control

Check Out Check in

Publication Workflow

Metrics and Reporting

Access Tracking

Indexing and Classification

Version Control

Vendor Capability Ratings

Average 83

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 9.0

View Zoho WorkDrive in this category (opens in a new tab)

Enterprise Content Management - Midmarket

Score 7.9

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Wanyonyi W.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

My Experience With Zoho Docs

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs is more than a document management. The software also makes enterprise content management easy as well.

What is your favorite aspect of this product?

I like that Zoho Docs easily augers well with other Zoho products Zoho Docs also doubles up as a business content management The software is the most affordable

What do you dislike most about this product?

No hates for Zoho Docs. Has been very instrumental.

What recommendations would you give to someone considering this product?

Zoho Docs is a software that makes the difference when it comes to document and content management and I recommend it. It is also price worthy.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Brook N.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Comprehensive Cloud Storage Application.

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs is very effective and secure cloud storage application.The application is able to support files after various formats in one place place making the application to be to be more flexible.The application support simultaneously document editing.This are great feature because it saves alot of time and resources.Backup services are aslo available in this application and can be done anytime anywhere.

What is your favorite aspect of this product?

Users being able to simultaneously edit a document at the same time is very great feature.The application aslo being able to support files of various formats at the same place has been very effective.Backup services are aslo very reliable in this application.

What do you dislike most about this product?

Zoho docs has been so helpful in managing all our document ts.No dislike.

What recommendations would you give to someone considering this product?

Zoho docs is very reliable cloud storage application.Very reliable backup services and can be done at anytine anywhere.The application is aslo able to support files of various formats and its very secure.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

John P.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Robust, versatile and agile platform

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs has a variety of functions that guarantee optimal document cloud management, efficient collaborative work with group sharing of all content, and an excellent level of security with two-factor authentication. It allows you to keep files and documents well organized with the creation of folders and subfolders that makes it easy to quickly find the stored file. It offers a personalized document flow, adapted to our needs.

What is your favorite aspect of this product?

It is easy to use and the user interface is nice. Syncing from the desktop makes it easy to access your backed up files from anywhere. Collaborative work runs in real time with the help of document chat. It offers a good level of security, protecting files with user restrictions. It supports a wide variety of different files that can be uploaded and shared very easily. It integrates with a wide variety of platforms to improve our business processes.

What do you dislike most about this product?

When loading a high volume of documents the process slows down. User support must be more attentive in responding to user requirements.

What recommendations would you give to someone considering this product?

I recommend your implementation of Zoho Docs for its efficient cloud document management tools. In addition, it has features that improve collaborative work and facilitate the use of its functions.

Pros

Reliable
Trustworthy
Efficient Service
Inspires Innovation

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Zoho WorkDrive Ratings

86 Likeliness to Recommend

1 Since last award

94 Plan to Renew

3 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Searchability DMSes generally allow for the ability to conduct searches on document content.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Wanyonyi W.

My Experience With Zoho Docs

Likeliness to Recommend

Pros

Brook N.

Comprehensive Cloud Storage Application.

Likeliness to Recommend

Pros

John P.

Robust, versatile and agile platform

Likeliness to Recommend

Pros

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