What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details


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Awards & Recognition

Zoho WorkDrive won the following awards in the Content Collaboration category

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

92 Plan to Renew

3
Since last award

89 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative
3% Neutral
97% Positive

Pros

  • Effective Service
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 87

Drag and Drop User Interface

89

Team Collaboration

89

Access Control and Rights Management

88

Audit Trail

88

Large File Optimization

87

Cognitive Content Services

87

Data Loss Prevention

86

Enterprise Grade Security Controls

86

Task Management and Workflow

85

3rd-Party Integrations

85

Electronic Signatures

85

Vendor Capability Ratings

Average 85

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Ease of Customization

86

Breadth of Features

86

Ease of Implementation

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Vendor Support

82

Availability and Quality of Training

81

Zoho WorkDrive Reviews

Harry G.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Secure Team-Centric File Management Solution.

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

The key differentiation is WorkDrive's group-first file management approach. With its Team Folders feature, organizations can have individual workspaces for individual departments or projects, with granular access controls and permissions. With such a structure, organization and collaboration become easier, with team members having access to relevant files with ease, not having to go through irrelevant files first. Having a feature to assign permissions at a folder level and file conversions at a team level helps in improving efficiency in workflows even further.

What is your favorite aspect of this product?

The standout feature of WorkDrive is its rich integration feature. With a rich integration suite with a range of tools, including best-known tools such as Slack and Microsoft Office, WorkDrive integrates with a range of business tools seamlessly. With such high interoperability, one can develop efficient workflows that extend over a range of platforms, enhancing overall productivity. Integration with other Zoho tools, such as Zoho CRM and Zoho Projects, enables even easier business processes through creating an efficient ecosystem for a range of operations.

What do you dislike most about this product?

The area of concern is performance when working with big files or big volumes of files. Users have noticed slow performance and even failure to sync when working with big documents or when a group of several workers work at one time on high-resource jobs. For most operations, WorkDrive performs well, but such performance faults can become an issue in cases that involve immediate access to files and real-time collaboration and can slow down productivity in critical jobs.

What recommendations would you give to someone considering this product?

It is worth investing in proper training and onboarding for your workers. With its rich feature platform, having "power users" in each function who can become platform master’s and then educate and mentor fellow workers is a sound practice. Max out Zoho documentation, video tutorials, and webinars to make your workers expert software operators. Regular follow-ins and best practice dissemination can allow your organization to make best use of WorkDrive capabilities and make your document management and collaboration processes even easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brad M.

  • Role: Consultant
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Simple, strong, feature rich!

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

I've found that Zoho WorkDrive is very customisable and suffers from a lot less critical errors/issues. It just works, and it works well.

What is your favorite aspect of this product?

Usability and interface.

What do you dislike most about this product?

Other vendors typically integrate with Google Drive since it's more well known, though I suspect that will change over time.

What recommendations would you give to someone considering this product?

It's worthwhile working with this app on a standalone basis, it's that good - I prefer it to Google Drive.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ben J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Collaborative work with Zoho WorkDrive

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

The benefits that Zoho WorkDrive has provided us are amazing, it has solved many challenges that we experienced before using it, as we struggled a lot with collaborative work and the files often got lost when sending via e-mail. The productivity while using Zoho WorkDrive has been greatly boosted, as we can know just log in onto the platform and start working right away without the need to check other external solutions. I also think that it's a really great benefit that Zoho WorkDrive provides amazing security measures which take the worries off our minds about the potential risks of our information being compromised.

What is your favorite aspect of this product?

I like that Zoho WorkDrive has a set of collaborative features that make the tool an essential aspect of our workflow. I specifically like that we don't have to send files through an external platform to one another, but we can just upload the files to this platform and share them with everyone who needs them. This makes it easy to collaborate and make adjustments to each file if necessary. It has all the essential tools to write in the documents simultaneously and create multiple ideas with every team, as well as having support for many files formats, including spreadsheets, which is needed in our daily work.

What do you dislike most about this product?

The only issue that I have found while using Zoho WorkDrive is that it can be very difficult to use when you are offline, since if you are working on a file that is shared among many people and they're also working on it, it can be difficult to know if what you're doing matches the rest of the file, since you can't get real-time updates while working offline. This has become an issue and we have solved it by avoiding to work offline on shared files.

What recommendations would you give to someone considering this product?

I think my biggest recommendation to new users or people who are considering implementing it into their teams, is to take advantage of the integrations that it offers, as it integrates with basically every known platform out there that you are probably already using it, this will simplify the setup process for new users and it will become quickly familiar to use. I would also recommend checking out the pricing options and see all the benefits to see which one suits you the best.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

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