Zoho

Zoho WorkDrive

Composite Score

8.8 /10

CX Score

9.1 /10

97 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

5% Neutral

95% Positive

Pros

Performance Enhancing
Efficient Service
Effective Service
Respectful

Feature Ratings

Average 84

Document Hosting

Document Sharing

Searchability

Editor Functions

Security and Access Control

Check Out Check in

Publication Workflow

Metrics and Reporting

Access Tracking

Indexing and Classification

Version Control

Vendor Capability Ratings

Average 83

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 9.0

View Zoho WorkDrive in this category (opens in a new tab)

Enterprise Content Management - Midmarket

Score 7.9

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Ali A.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Zoho WorkDrive, Security We Can Trust!

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho WorkDrive have their pre designed emails which are really eye catching and helpful enabling us to design beautiful and sophisticated emails. It also helps us to send automated response to various emails thus saving our time which we can invest in some other project. They provide us real time results of our campaigns.

What is your favorite aspect of this product?

Zoho WorkDrive is the smartest and most intuitive platform for growing our business online. They thrive digitally with the right marketing and sales tools as we grow and guide our business. They help to create responsive designs and customize messages according to the needs of clients and their preferences. Their simple drag and drop editor let us to dynamically change our email content and images making dynamic personalization possible.

What do you dislike most about this product?

They need to add more customization options especially for the footer. Sometimes their system suddenly slows down which lags so they need to improve their system. They need to add feature that enable us to build complex nurture campaigns as they lack this feature.

What recommendations would you give to someone considering this product?

I would definitely recommend Zoho WorkDrive as it have simplified email automation which is easy to build and use and make it highly recommended. Also the integration becomes easy with the Zoho.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Efficient Service

𝐌𝐚𝐧𝐨𝐣 𝐊.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Best Option if you use Zoho CRM

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

Well integrated with Zoho CRM, unlike most of other Document Management Systems which are needed to be used independently

What do you dislike most about this product?

Advanced Filters/Search can be improved Not sure about Data Migration & Ease of Cross platform compatibility

What recommendations would you give to someone considering this product?

This is best Document management System if you are on Zoho CRM. For others, you can comapare the Features vs ROI of other platforms too

Pros

Reliable
Inspires Innovation
Client Friendly Policies
Security Protects

Kyle S.

Role: Information Technology
Industry: Not for Profit
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2023

Great project management tool!

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

Great flow withing projects

What is your favorite aspect of this product?

Easy to sort thru tasks

What do you dislike most about this product?

A lot of different ways to use it so tough for everyone on the team to follow the same plan.

What recommendations would you give to someone considering this product?

Take time to learn how it works

Pros

Trustworthy
Efficient Service
Effective Service
Continually Improving Product

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Zoho WorkDrive Ratings

86 Likeliness to Recommend

1 Since last award

94 Plan to Renew

3 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Searchability DMSes generally allow for the ability to conduct searches on document content.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Ali A.

Zoho WorkDrive, Security We Can Trust!

Likeliness to Recommend

Pros

𝐌𝐚𝐧𝐨𝐣 𝐊.

Best Option if you use Zoho CRM

Likeliness to Recommend

Pros

Kyle S.

Great project management tool!

Likeliness to Recommend

Pros

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Feature Ratings

Document Hosting

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Searchability

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Check Out Check in

Publication Workflow

Metrics and Reporting

Access Tracking

Indexing and Classification

Version Control

Vendor Capability Ratings

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Ease of Customization

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