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Zoho

Zoho WorkDrive

Composite Score

9.0 /10

CX Score

9.2 /10

75 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Content Collaboration category

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Product Impact

Latest Award, 2025

1 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

3 Top Rated Features

2023

Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

92 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Effective Service
Performance Enhancing

Feature Ratings

Average 86

Drag and Drop User Interface

Team Collaboration

Audit Trail

Access Control and Rights Management

Cognitive Content Services

Enterprise Grade Security Controls

Data Loss Prevention

3rd-Party Integrations

Task Management and Workflow

Large File Optimization

Real-Time Synchronization

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Also Featured in...

Document Management

Score 8.8

View Zoho WorkDrive in this category (opens in a new tab)

Enterprise Content Management - Midmarket

Score 8.1

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Marik M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

I am really satisfied with its flexibility.

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

The capability to set passwords and limited time access plus block downloads for files.

What is your favorite aspect of this product?

The capability to set passwords and limited time access plus block downloads for files.

What do you dislike most about this product?

UI. It could be better.

What recommendations would you give to someone considering this product?

Get it. It will make your file sharing experience seemless.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Premanand K.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Best collaboration tool!

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

Seamless integration with other products in Zoho's ecosystem

What is your favorite aspect of this product?

Simple access control

What do you dislike most about this product?

Cross-data center support is not available

What recommendations would you give to someone considering this product?

Worried about scattered documents, then just give it a try. You will really love it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amber L.

Role: Sales Marketing
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Full collaboration and file management tool

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

WorkDrive is a less expensive option for cloud storage than competing services. There are no surprises in the pricing of the plans. It allows for easy and effective teamwork. It also facilitates the user's ability to easily create, edit, and share documents. Zoho's interface is intuitive and quick to navigate.

What is your favorite aspect of this product?

Zoho WorkDrive has a lot going for it, but it might be better in a few key respects. The UI is rather straightforward, however there may be some hiccups when working with particularly large files or directories.

What do you dislike most about this product?

Infrequent slowdowns in speed have been noted by certain users when working with large files or directories. When dealing with enormous data or complex tasks, this can be very annoying. The user experience may be greatly improved with better optimization for processing larger files.

What recommendations would you give to someone considering this product?

Security and privacy are top priorities for Zoho WorkDrive. Files and data may be kept safe thanks to the system's dependable encryption protocols, restricted access, and redundant storage facilities. The fact that Zoho complies with regulations and standards like GDPR and HIPAA shows how seriously the company takes data protection.

Pros

Reliable
Efficient Service
Saves Time
Friendly Negotiation

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

Zoho WorkDrive Ratings

89 Likeliness to Recommend

1 Since last award

92 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Audit Trail View all previous activity including any recent edits and user access.

Access Control and Rights Management Ability to discretely control who can access the file.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Large File Optimization Contains optimizations for transfers of large files.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Document Management

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Marik M.

I am really satisfied with its flexibility.

Likeliness to Recommend

Pros

Premanand K.

Best collaboration tool!

Likeliness to Recommend

Pros

Amber L.

Full collaboration and file management tool

Likeliness to Recommend

Pros

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Feature Ratings

Drag and Drop User Interface

Team Collaboration

Audit Trail

Access Control and Rights Management

Cognitive Content Services

Enterprise Grade Security Controls

Data Loss Prevention

3rd-Party Integrations

Task Management and Workflow

Large File Optimization

Real-Time Synchronization

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training