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Zoho

Zoho WorkDrive

Composite Score

9.0 /10

CX Score

9.2 /10

75 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Content Collaboration category

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Product Impact

Latest Award, 2025

1 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

3 Top Rated Features

2023

Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

92 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Effective Service
Performance Enhancing

Feature Ratings

Average 86

Drag and Drop User Interface

Team Collaboration

Audit Trail

Access Control and Rights Management

Cognitive Content Services

Enterprise Grade Security Controls

Data Loss Prevention

3rd-Party Integrations

Task Management and Workflow

Large File Optimization

Real-Time Synchronization

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Also Featured in...

Document Management

Score 8.8

View Zoho WorkDrive in this category (opens in a new tab)

Enterprise Content Management - Midmarket

Score 8.1

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Alexander P.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

The perfect solution for efficient file management

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

What makes Zoho WorkDrive different from other similar programs is its focus on participation. The function of working in real time with my team, using features such as comments and simultaneous versioning, allowed us to continue faster on our own projects. In addition, the notification and change tracking option has given us greater transparency and control over shared documents.

What is your favorite aspect of this product?

What I love most about this program is its integration with other Zoho tools, such as Zoho Projects and Zoho CRM. This addition allowed us to have our entire workflow on a single platform, without having to jump from one instrument to another. Automatic file synchronization and input from any device are also important points that make my life much simpler.

What do you dislike most about this product?

However, one thing that bothers me about Zoho WorkDrive is the lack of advanced customization capabilities in the interface. Although the default configuration is visually pleasing, I would like to be able to adapt it to my personal preferences. Despite this, I do not consider that there is a problem that prevents me from recommending this program.

What recommendations would you give to someone considering this product?

In short, Zoho WorkDrive is the ideal program for those looking for an all-in-one solution for file management and group participation. Its ease of use, focus on engagement, compatibility with other Zoho tools, and access from any device are favorable properties that make it stand out. If you are trying to boost the productivity of your work team, don't hesitate to try Zoho WorkDrive.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Valerie W.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

The best storage tool out there.

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

It is distinct from other applications because its user interface is exceptionally user-friendly and even a child of 8 years old is able to readily deduce the functions of each option and save/use the file associated with it.

What is your favorite aspect of this product?

Setting up and using Zoho Workdrive is a pretty simple process. It is mind-boggling how flexible the workdrive platform is for all sizes of businesses, including small, medium, and large. One of the most significant advantages is the simplicity with which one can have access to and operate on a variety of document kinds.

What do you dislike most about this product?

Having to use a mobile application in order to access the workdrive is a significant drawback. The view on the mobile app is a little bit unstable and is not optimized for a number of different resolutions (but it might work well on different devices).

What recommendations would you give to someone considering this product?

I would recommend Zoho Workdrive because it provides us the ability to work successfully on the inside while also giving us the appearance that we are a professional company on the outside. It is considerably simpler to share files with one another and to view them. In a nutshell, it helps us reclaim previously lost time.

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Matthew H.

Role: Operations
Industry: Biotechnology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use and helpful for outreach!

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

I like the import ability and the way it easily helps team collaboration.

What is your favorite aspect of this product?

Large file importation and management.

What do you dislike most about this product?

Can be costly.

What recommendations would you give to someone considering this product?

Helpful for specific projects.

Pros

Enables Productivity
Trustworthy
Client Friendly Policies
Fair

Cons

Under Delivered

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

Zoho WorkDrive Ratings

89 Likeliness to Recommend

1 Since last award

92 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Audit Trail View all previous activity including any recent edits and user access.

Access Control and Rights Management Ability to discretely control who can access the file.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Large File Optimization Contains optimizations for transfers of large files.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Document Management

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Alexander P.

The perfect solution for efficient file management

Likeliness to Recommend

Pros

Valerie W.

The best storage tool out there.

Likeliness to Recommend

Pros

Matthew H.

Easy to use and helpful for outreach!

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Drag and Drop User Interface

Team Collaboration

Audit Trail

Access Control and Rights Management

Cognitive Content Services

Enterprise Grade Security Controls

Data Loss Prevention

3rd-Party Integrations

Task Management and Workflow

Large File Optimization

Real-Time Synchronization

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training