Zoho

Zoho WorkDrive

Composite Score

8.1 /10

CX Score

8.5 /10

36 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 81

Search

Collaboration

File Conversion

Metadata Management

Access Permissions Management

Mobile

Workflow Process Automation

Capture Channels

ECM Document Management

File Approvals Esignatures

Ediscovery Audit Trail

Vendor Capability Ratings

Average 81

Business Value Created

Breadth of Features

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 9.0

View Zoho WorkDrive in this category (opens in a new tab)

Document Management

Score 8.9

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Matthew H.

Role: Operations
Industry: Biotechnology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use and helpful for outreach!

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

I like the import ability and the way it easily helps team collaboration.

What is your favorite aspect of this product?

Large file importation and management.

What do you dislike most about this product?

Can be costly.

What recommendations would you give to someone considering this product?

Helpful for specific projects.

Pros

Enables Productivity
Trustworthy
Client Friendly Policies
Fair

Cons

Under Delivered

Wole O.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Great product, easy to use.

Likeliness to Recommend

7 /10

What differentiates Zoho WorkDrive from other similar products?

Emphasis on team collaboration.

What is your favorite aspect of this product?

Team folders, real time notifications

What do you dislike most about this product?

Not had something I dislike

What recommendations would you give to someone considering this product?

Offers ability to collaborate with teams

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Archith R.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Great pricing, has all necessary features

Likeliness to Recommend

7 /10

What differentiates Zoho WorkDrive from other similar products?

Cheaper and effective

What is your favorite aspect of this product?

Integration

What do you dislike most about this product?

Bugs and unstablility

What recommendations would you give to someone considering this product?

Consider if you want a cheaper alternative to Google Workspace

Pros

Fair
Includes Product Enhancements
Helps Innovate
Continually Improving Product

Cons

Wastes Time
Under Delivered

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Book a Free Demo Today!

Zoho WorkDrive Ratings

87 Likeliness to Recommend

1 Since last award

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Search The system can search an entire body of a document for a keyword or phrase.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Capture Channels Variety of ways a file can be ingested into the ECM system

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Document Management

Zoho WorkDrive Reviews

Matthew H.

Easy to use and helpful for outreach!

Likeliness to Recommend

Pros

Cons

Wole O.

Great product, easy to use.

Likeliness to Recommend

Pros

Archith R.

Great pricing, has all necessary features

Likeliness to Recommend

Pros

Cons

1
Since last award

Feature Ratings

Search

Collaboration

File Conversion

Metadata Management

Access Permissions Management

Mobile

Workflow Process Automation

Capture Channels

ECM Document Management

File Approvals Esignatures

Ediscovery Audit Trail

Vendor Capability Ratings

Business Value Created

Breadth of Features

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Vendor Support