Zoho

Zoho WorkDrive

Composite Score

8.9 /10

CX Score

9.2 /10

104 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

4% Neutral

96% Positive

Pros

Performance Enhancing
Effective Service
Efficient Service
Respectful

Feature Ratings

Average 84

Searchability

Document Hosting

Document Sharing

Editor Functions

Security and Access Control

Publication Workflow

Check Out Check in

Access Tracking

Metrics and Reporting

Indexing and Classification

Version Control

Vendor Capability Ratings

Average 83

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 9.0

View Zoho WorkDrive in this category (opens in a new tab)

Enterprise Content Management - Midmarket

Score 8.1

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

PRABHAT M.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

user friendly doc sharing platform

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs has got many awesome features. It is being used a common doc sharing platform for the full team. Its being used as a central knowledge base repository for us.

What is your favorite aspect of this product?

It is a very secure platform to keep all our architecture diagrams & very easy to use for all the team members.

What do you dislike most about this product?

There is nothing as such to be disliked about this product in my experience.

What recommendations would you give to someone considering this product?

I would strongly recommend to use Zoho Docs considering any parameter.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Ranjeet K.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Handy to use , loaded features. Great UI

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

In zoho doc we can create and store all your documents in one place and seamlessly where as in google doc creates word format which we can collaborate at real time, with real people. Zoho is much way easier/handy and faster than other softwares

What is your favorite aspect of this product?

We can give centralized access to it

What do you dislike most about this product?

User Interface

What recommendations would you give to someone considering this product?

Just go for it, best product as of now I have used

Pros

Performance Enhancing
Unique Features
Efficient Service
Respectful

Muhammad H.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

360 Degree Document Management Solution

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

- The best thing about Zoho Docs which makes it different from the other products is Custom Branding, which stands out a lot for Zoho Docs and your business as well. - Transfer of ownership is super easy when it comes to Zoho Docs

What is your favorite aspect of this product?

One of my favorite aspects of this product is that it covers almost everything when it comes to document management. It allows you to make documents, presentations, signatures, and upload photos all on one platform. One thing that makes it super good is the ease of sharing and management of your data. It also provides you with a 25GB file share option which can help you to share the as large documents as possible.

What do you dislike most about this product?

The worst part of Zoho Docs is their customer support, If you need any help from the support just switch the software because they ain't going to help you any time soon.

What recommendations would you give to someone considering this product?

Zoho Docs is a pretty good software if you are managing it yourself. Their support sucks. But if you compare it to the breadth of features they are providing I think Zoho can be preferred on many other document management softwares.

Pros

Reliable
Performance Enhancing
Enables Productivity
Saves Time

Cons

Inhibits Innovation
Slower Product Innovation
Less Caring

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Zoho WorkDrive Ratings

86 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Searchability DMSes generally allow for the ability to conduct searches on document content.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

PRABHAT M.

user friendly doc sharing platform

Likeliness to Recommend

Pros

Ranjeet K.

Handy to use , loaded features. Great UI

Likeliness to Recommend

Pros

Muhammad H.

360 Degree Document Management Solution

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Searchability

Document Hosting

Document Sharing

Editor Functions

Security and Access Control

Publication Workflow

Check Out Check in

Access Tracking

Metrics and Reporting

Indexing and Classification

Version Control

Vendor Capability Ratings

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Vendor Support