What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Marketing Platforms - Enterprise category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 86

Email Marketing Automation

90

Advanced Campaign Management

88

Marketing Asset Management

88

Marketing Workflow Management

87

Marketing Operations Management

86

Marketing Analytics

86

Social Media Marketing Management

85

Mobile Marketing Management

85

Multi Channel Integration

85

Community Marketing Management

85

Advanced Data Segmentation

83

Vendor Capability Ratings

Average 85

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Usability and Intuitiveness

85

Availability and Quality of Training

85

Ease of Data Integration

85

Ease of IT Administration

85

Quality of Features

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

HubSpot Marketing Hub Reviews

Harshita G.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Excellent spot is HubSpot

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

it allow combining HubSpot data with external sources (e.g., Google Analytics, Shopify, Salesforce) to create cross-platform dashboards natively.

What is your favorite aspect of this product?

Full dynamic content capabilities across blogs, forms, pop-ups, and more—based on real-time behavioral or CRM data.

What do you dislike most about this product?

nothing to dislike about it.

What recommendations would you give to someone considering this product?

go for it you will love it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Israel S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

For analysis and reporting.

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

Non-technical teams can use it thanks to its unified and intuitive interface. It offers content, analytics, automation, and CRM solutions in a single platform. Seamless native connectivity with other HubSpot hubs eliminates the need for external development.

What is your favorite aspect of this product?

It's really simple to create landing pages and forms without knowing any code. Time is saved on repetitive chores with the automation system. Numerous helpful information and assistance are available from the user community and technical support.

What do you dislike most about this product?

As your contact base grows, costs can increase dramatically. Certain beneficial features are only available with more expensive plans.

What recommendations would you give to someone considering this product?

For centralizing marketing initiatives and automating tedious tasks, I suggest HubSpot Marketing Hub. It enables you to use a single platform to draw in, convert, and hold onto leads. Perfect for small and medium-sized companies that want to expand their use of digital marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Promise S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

HubSpot: A powerful marketing automation tool

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

Its user-friendly interface and intuitive design make it easy for marketers of all skill levels to use.

What is your favorite aspect of this product?

HubSpot's lead nurturing tools also allow for automated workflows, which can save marketers a lot of time by automating repetitive tasks.

What do you dislike most about this product?

like A/B testing and custom reporting, are only available in the more expensive tiers. This can be frustrating for marketers who need those features but can't justify the cost

What recommendations would you give to someone considering this product?

Be prepared to invest time in learning the platform. While HubSpot is user-friendly, it still requires some time and effort to learn how to use all of its

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Inspires Innovation