What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Marketing Platforms - Enterprise category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 86

Email Marketing Automation

89

Advanced Campaign Management

88

Marketing Workflow Management

87

Marketing Asset Management

87

Marketing Operations Management

86

Marketing Analytics

86

Mobile Marketing Management

85

Social Media Marketing Management

85

Community Marketing Management

84

Multi Channel Integration

84

Advanced Data Segmentation

83

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Availability and Quality of Training

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

HubSpot Marketing Hub Reviews

Sayan B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Powerful marketing tool with great design

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

For WordPress users, Hubspot plugin works like a charm giving instant access to forms and live chat button. Customer Relationship Management taken care of through the WordPress admin dashboard itself without the need to login into Hubspot account all the time. For email marketing, we are using Moosend. Hubspot and Moosend can be easily integrated with Zapier.

What is your favorite aspect of this product?

Visually appealing forms. Live chat button.

What do you dislike most about this product?

Hubspot is a powerful CRM and I cannot pinpoint anything to dislilke.

What recommendations would you give to someone considering this product?

Start free and then go for pro plan. There are different subscription plans for marketing and sales. Also there is website builder. So take time deciding which pro plans more relevant to you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chandan D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

"Fantastic product, easy to use"

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

1st thing is its UI, it looks awesome, works awesome and it's very easy to use.

What is your favorite aspect of this product?

WorkFlow Management

What do you dislike most about this product?

one point specifically, we cannot create customer lead score property

What recommendations would you give to someone considering this product?

Its an awesome product, with loads of features and easy to use anybody who has no experience with this tool can learn quickly compared to other MAT.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Jes L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Perfect for marketing campaigns and workflows

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

In addition to Marketing Hub, I've used Hubspot to address a wide range of challenges. To be more explicit, though, I'd add that we found a way to provide various promotions via email that is both dynamic and tractable by means of a single module. This enabled the use of dynamic content within a module, which simplified the management of scaling offers.

What is your favorite aspect of this product?

The intuitive design of the interface is a huge plus for me. Having everything in one location is both convenient and easy. It's also simple to make changes or provide tickets to new owners. If you were looking for a single tool that could do 90% of the things you need, Hubspot is fantastic, and it's simple to set up. Any interpretation you give it is valid. We have a complex, yet accessible, Hubspot use case.

What do you dislike most about this product?

There aren't many drawbacks to ticketing, the most notable being that tickets occasionally vanish. However, my organization has implemented a solution to this problem, and we no longer have to merge tickets.

What recommendations would you give to someone considering this product?

It used to take an enormous amount of time to accomplish everything by hand, but now we don't have to. As a result, we now have access to comprehensive data and our retail partners can view their data in one convenient location.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service