What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Effective Service
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Advanced Campaign Management
Marketing Workflow Management
Marketing Asset Management
Marketing Operations Management
Marketing Analytics
Mobile Marketing Management
Social Media Marketing Management
Community Marketing Management
Multi Channel Integration
Advanced Data Segmentation
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Marketing Automation - B2C
Score 9.0
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Marketing Automation - B2B
Score 9.0
View HubSpot Marketing Hub in this category (opens in a new tab)
Website Analytics
Score 8.9
View HubSpot Marketing Hub in this category (opens in a new tab)
Social Media Monitoring
Score 8.9
View HubSpot Marketing Hub in this category (opens in a new tab)
Email Marketing
Score 8.9
View HubSpot Marketing Hub in this category (opens in a new tab)
A/B Testing
Score 8.8
View HubSpot Marketing Hub in this category (opens in a new tab)
HubSpot Marketing Hub Reviews
Alex T.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Sep 2022
Fast and simple lead collection
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot is used to send emails to Members and prospects, as well as track and analyze their effectiveness. For the sake of targeting and customization, we also keep track of some Member and prospect information. By integrating with certain suppliers through HubSpot, we are able to import data and send out emails to customers based on the vendor's suggestions.
What is your favorite aspect of this product?
From the outdated interface to the ineffective customer service, HubSpot has managed to trick businesses into utilizing a service that is light years behind the competition in terms of quality and price. I've never looked back since making the switch away from HubSpot, and I strongly urge any other digital marketer to do the same.
What do you dislike most about this product?
iFrame-unfriendly, cumbersome forms. Poor or nonexistent support: calling "Support" invariably routes you to salesmen who claim they can't assist.
What recommendations would you give to someone considering this product?
When it comes to digital marketing, we've been using HubSpot to keep tabs on leads, craft expansion campaigns, and construct lead generating forms. We've also built in-house HubSpot functions and programs.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Sheila K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2022
Hubspot has taken us to the next level!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
It's very easy to use and the analytics are easy
What is your favorite aspect of this product?
The analytics
What do you dislike most about this product?
Integration with Agent Dealer
What recommendations would you give to someone considering this product?
Make sure to get real Salesforce, not Agent Dealer
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Easy to use, priced fairly, good customer support.
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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