What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Marketing Platforms - Enterprise category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 86

Email Marketing Automation

89

Advanced Campaign Management

88

Marketing Workflow Management

87

Marketing Asset Management

87

Marketing Operations Management

86

Marketing Analytics

86

Mobile Marketing Management

85

Social Media Marketing Management

85

Community Marketing Management

84

Multi Channel Integration

84

Advanced Data Segmentation

83

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Availability and Quality of Training

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

HubSpot Marketing Hub Reviews

Toni W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Forever improving to meet todays marketer & sales

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

The ease of implementation, operation, and execution on the HubSpot platform are second to none. This essential tool is for today's and future sales and marketers, aligning both departments together seamlessly and effortlessly.

What is your favorite aspect of this product?

Free tools is a big element for marketers for sourcing inspirations and enables marketers to visit Hubspot as a main place for marketing tips and tools!

What do you dislike most about this product?

I would like to see free trials for basic users so they can experience what and how the extra features can benefit them.

What recommendations would you give to someone considering this product?

I would highly recommend Hubspot for sales and marketers because they have the necessary features, tools and tips that you would want all in one place - needless to say, a brand that you can trust!

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Steve H.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great Marketing Tools

Likeliness to Recommend

7 /10

What differentiates HubSpot Marketing Hub from other similar products?

There are so many offerings in Hubspot - great ways to integrate marketing, sales, communications and records.

What is your favorite aspect of this product?

The central location for team members to track sales projects and data

What do you dislike most about this product?

Tough to learn all the features if you are a small business.

What recommendations would you give to someone considering this product?

Have 1 central owner of the system that can teach others.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Acts with Integrity

Cons

  • Less Inspiring

Geoffrey M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent software easy to implement

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

In our business, we use email marketing in conjunction with social media marketing, and we report and analyze the data to better understand the group's requirements and desires. We are able to successfully conduct inbound marketing initiatives using HubSpot to keep our company front of mind. We can segment customers depending on where they came from and create marketing strategies for them based on their attributes. This assists us in determining what message we should send them.

What is your favorite aspect of this product?

HubSpot Marketing Hub is an all-in-one program that offers users a variety of capabilities such as dynamic content, triggered drip sequences, lead nurturing, dashboards, customized features, and access to the complete API. Hubspot may be configured to communicate with a variety of different applications and websites in order to collect consumer insights, offers, and other information needed to target marketing appropriately. Once the drips are in place, all we have to do is sit back and watch the strong motor do its thing. Reports are excellent for predicting and future planning.

What do you dislike most about this product?

When the customer list becomes large enough, the expenses of opening new accounts to collect tons more emails become prohibitively expensive. There is also a restriction on the number of reports in the reporting dashboard, which disappoints certain customers, such as myself, who wish to have several reports in the reporting dashboard, and this is not an advantage over its competitors.

What recommendations would you give to someone considering this product?

If you like working on reports and evaluating them, HubSpot is the perfect place to start. It is an all-in-one platform that will undoubtedly suit your CRM requirements. Take advantage of early-on support, which should help most people get started. There are several tools that integrate with Hubspot to assist you determine the optimal time to send customized emails to each individual consumer based on their history.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity