


What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Effective Service
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Advanced Campaign Management
Marketing Workflow Management
Marketing Asset Management
Marketing Operations Management
Marketing Analytics
Mobile Marketing Management
Social Media Marketing Management
Community Marketing Management
Multi Channel Integration
Advanced Data Segmentation
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Marketing Automation - B2C
Score 9.0
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Marketing Automation - B2B
Score 9.0
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Website Analytics
Score 8.9
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Social Media Monitoring
Score 8.9
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Email Marketing
Score 8.9
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A/B Testing
Score 8.8
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HubSpot Marketing Hub Reviews

Patrick C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Great tool for streamlining our marketing
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot has done an excellent job of cultivating a community of users and engineers to service the software, making it extremely simple to find the right talent for the platform. It allows me to manage our growth strategies in a single location. This simplifies day-to-day tasks, which is no small feat.
What is your favorite aspect of this product?
HubSpot Marketing Hub changed our way of work, and reports and dashboards have greatly aided us. It worked hugely to improve team communication and provide exceptional service by managing emails. In addition to this, it also provided us with a robust, comprehensive database that is accessible from anywhere and at any time via the cloud. That gives us incredibly high results. We were able to successfully manage our business remotely.
What do you dislike most about this product?
It is not as simple to get started. Some Maximizer features are not available through Hubspot. We've devised workarounds to make it work. However, we would like to be able to sort contacts and generate a list based on the sort feature. It might be a little easier to gain access to some variables for use in email template creation.
What recommendations would you give to someone considering this product?
Hubspot is fantastic in that it offers features that you may not have considered. These features, which are critical to the business, such as marketing, landing pages, blogs, and even email software, allow a company to adapt Hubspot to their specific needs. I'll surely suggest you have the platform. It's an excellent tool that does almost everything and integrates well with other platforms.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Taylor W.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
Great for managing social media
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
It is a program that has a good price and good functionalities, much better than other programs.
What is your favorite aspect of this product?
In order to manage most enterprises, it's essential for me to use HubSpot Marketing Hub. This includes everything from the website to webforms and emails to social media management. It also includes processes to automate key parts of my company. To top it all off, that's only for Marketing Hub's customers. That's not even mentioning Service or Sales Hub.
What do you dislike most about this product?
In addition to the high price, there's a huge platform, making it easy to get lost. In the Community and Ideas forums, HubSpot devotes a lot of time to discussing new features for the platform.
What recommendations would you give to someone considering this product?
You'll have to justify the first investment, but once you've made the decision, you won't look back. After a while, you'll begin to realize all of the locations where HubSpot's capabilities may replace those of your current platforms.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

José M.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted May 2022
Easy to use, automatic, with good insights and aff
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Their customer support
What is your favorite aspect of this product?
The layout!
What do you dislike most about this product?
The automation
What recommendations would you give to someone considering this product?
Please invest in this product!
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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