What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

HubSpot Marketing Hub won the following awards in the Marketing Platforms - Enterprise category

Filter By

HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 86

Email Marketing Automation

89

Advanced Campaign Management

88

Marketing Workflow Management

87

Marketing Asset Management

87

Marketing Operations Management

86

Marketing Analytics

86

Mobile Marketing Management

85

Social Media Marketing Management

85

Community Marketing Management

84

Multi Channel Integration

84

Advanced Data Segmentation

83

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Availability and Quality of Training

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

HubSpot Marketing Hub Reviews

Estela R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Satisfaction at the digital marketing level

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

We were able to reach our goal for the semester in less time than we imagined thanks to the marketing powerhouse that is HubSpot. Thanks to its integration with SalesForce, HubSpot became our main weapon for digital marketing by making our business development and sales departments come out on top in the market. We were able to improve in many areas thanks to the exponential use of HubSpot, areas such as lead management, mass emails, employee scoring, job flow and ads.

What is your favorite aspect of this product?

HubSpot is an excellent all-in-one software, it has allowed us to have almost 100% functionality in any marketing guideline. It is very intuitive and easy to use, has an amazing interface and is one of the most stable MAP software on the market today. We can enhance many ads through HubSpot to reach a much larger audience by advertising the same campaign on several communication channels at the same time and evaluating the performance in real time.

What do you dislike most about this product?

Compared to SalesForce, HubSpot has many limitations when creating reports, but when we integrate the two, there is no tool that can stop us. It needs to develop tools like ABM, it lags behind in comparison with other similar tools that HubSpot itself recommends us to use.

What recommendations would you give to someone considering this product?

HubSpot has helped us grow as a B2B SaaS company, we have generated a lot of demand and more and more clients are looking to us to help them with many marketing campaigns. HubSpot is much more intuitive to use and has a broader functionality of tools and solutions.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Hadar Z.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Good dashboard, reporting is limited

Likeliness to Recommend

5 /10

What differentiates HubSpot Marketing Hub from other similar products?

I can't compare since I didn't use any

What is your favorite aspect of this product?

the dashboards

What do you dislike most about this product?

the reporting

What recommendations would you give to someone considering this product?

If you have the option, use an internal BI instead

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohamed G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Hubspot is not only a CRM but a learning platform

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

Learning resources and certifications

What is your favorite aspect of this product?

Hubspot provides extensive learning resources for my team to excel in their job

What do you dislike most about this product?

Nothing that I can think of

What recommendations would you give to someone considering this product?

Team learning is extremely important so require the platform's certificates for the different functions within your marketing team

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing