What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the A/B Testing category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

3% Negative
5% Neutral
92% Positive

Pros

  • Effective Service
  • Respectful
  • Transparent
  • Trustworthy

Feature Ratings

Average 83

Personalization/Audience Targeting

87

Audience Segmentation

87

Analytics and Reporting

84

Integrations

84

Feature Flagging

83

Split Testing

82

Multivariate Testing

81

Server Side Testing

78

Split URL Testing

75

Visual Editor

75

Heatmaps/Clickmaps

75

Vendor Capability Ratings

Average 83

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Business Value Created

83

Vendor Support

82

Ease of Customization

81

Ease of Data Integration

80

HubSpot Marketing Hub Reviews

Moiz G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Trust me you got this 😉

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

Listen , if you're inthe marketing game , this is your secret weapon . Hubspot is like having an entire marketing team in your pocket.

What is your favorite aspect of this product?

It's simple everything is under one roof . You'll feel like a marketing wizard casting spells - " email campaign? Done . Landing page ? Poof ! Automation? Abracadabra ! "

What do you dislike most about this product?

Let's talk money . Hubspot can be ... Let's say , " premium." Think gourmet pizza when all you wanted was a slice.

What recommendations would you give to someone considering this product?

Good for it if you want to step up your marketing game without losing your sanity.

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Appreciates Incumbent Status

Ram S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

East to use and fantastic tool to marketing pros

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

This has all the features that a marketer need to do.

What is your favorite aspect of this product?

The Email marketing and getting the data about email opened, clicked on any of the link on email body and whenever a contact opens the email.

What do you dislike most about this product?

only the pricing, rest is perfect.

What recommendations would you give to someone considering this product?

Go for it. and buy enterprise only because it will give you a superpower to do everything to up your marketing and sales game.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thi N.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Great all-in-one platform for small businesses

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

HubSpot Marketing Hub stands out from other marketing platforms due to its all-in-one solution, integrating marketing automation, CRM, sales tools, and customer service into a single platform.

What is your favorite aspect of this product?

My favorite aspect of HubSpot Marketing Hub is its seamless CRM integration. This makes it easy to align marketing and sales efforts, ensuring that customer data flows smoothly between the two functions. It allows for personalized, data-driven marketing campaigns that are directly informed by real-time sales insights, leading to more effective lead nurturing and higher conversion rates. The integration streamlines processes and eliminates the need for separate tools, making it a highly efficient solution.

What do you dislike most about this product?

What I dislike most about HubSpot Marketing Hub is its **pricing structure**, especially for small businesses. While it offers a wide range of powerful features, many of the advanced tools and capabilities are locked behind higher-tier plans, making it expensive as your business grows. The cost can quickly become prohibitive for companies with tight budgets, particularly when trying to access more advanced automation, reporting, or CRM features.

What recommendations would you give to someone considering this product?

- Take Advantage of HubSpot Academy: HubSpot offers extensive training resources for beginners and advanced users. It's a great way to get the most out of the platform. - Assess Your Budget: Be mindful of the pricing tiers, as advanced features are available only in higher plans. Ensure that the cost aligns with your business’s needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing