What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Marketing Hub won the following awards in the Email Marketing category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 84

Email Delivery

89

Campaign Management

86

Segmentation

85

Auto-Responders

85

Basic Reporting and Analytics

85

Sales Intelligence & Conversion Rates

84

Contact Database

84

Email Templates

83

Mobile Optimized

83

Dynamic Content

83

Content Authoring

83

Vendor Capability Ratings

Average 83

Business Value Created

85

Breadth of Features

85

Quality of Features

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Customization

83

Ease of IT Administration

82

Vendor Support

81

HubSpot Marketing Hub Reviews

STEVEN R.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

FANTASTIC PRODUCT FOR MARKETING HUB

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

USING THE FREE VERSION THEN UPGRADING TO THE $50.00 MONTHLY FEE

What is your favorite aspect of this product?

EVERYTHING ABOUT THE HUB IS EXCITING AND IS WELL DEVELOPED PLATFORM.

What do you dislike most about this product?

NOTHING EVERYTHING ABOUT MARKETING HUBSPOT IS THE BEST.

What recommendations would you give to someone considering this product?

TRY IT OUT AND SEE THAT YOU LIKE IT.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanjit M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Best overall marketing platform on the market.

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

The best value marketing platform.

What is your favorite aspect of this product?

Email marketing and landing page creation.

What do you dislike most about this product?

No phone support on the Starter plan, but there is email support, they are fast to reply.

What recommendations would you give to someone considering this product?

Think about where your business needs help, what pieces do you need...check to see if the platform matches your needs.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Rhiannon D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Exceptional solution but expensive

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

The quality and depth of training and free learning materials.

What is your favorite aspect of this product?

The reporting is so slick.

What do you dislike most about this product?

It's generally very intuitive but occasionally you get lost in it!

What recommendations would you give to someone considering this product?

Negotiate hard at the outset for a good deal and ensure you include ongoing training and support.

Pros

  • Efficient Service
  • Effective Service
  • Reliable
  • Performance Enhancing

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