

In Partnership With SelectHub

What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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In Partnership With SelectHub
HubSpot Marketing Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Marketing Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
Contact Database
Email Templates
Mobile Optimized
Dynamic Content
Content Authoring
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Vendor Support
Also Featured in...
Marketing Platforms - Enterprise
Score 9.1
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Marketing Automation - B2C
Score 9.0
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Marketing Automation - B2B
Score 9.0
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Website Analytics
Score 8.9
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Social Media Monitoring
Score 8.9
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A/B Testing
Score 8.8
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HubSpot Marketing Hub Reviews
Glenn W.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2023
Good app, onboarding could be better
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Integration with customer data
What is your favorite aspect of this product?
I like the integration with our website, forms and SEO
What do you dislike most about this product?
Onboarding was not well thought out and no linear plan was clear.
What recommendations would you give to someone considering this product?
Improve on onboarding process
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Respectful
Cons
- Less Effective Service
- Charges for Enhancements
- Less Efficient Service
Please tell us why you think this review should be flagged.
Eduardo B.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2023
Intuitive and inspiring
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Hubspot is an intuitive CRM, and it is also very reliable, the workflows perform just as you would expect, unlike other CRMs
What is your favorite aspect of this product?
Workflows and reporting. And how fast it improves and implements new features.
What do you dislike most about this product?
Somehow it was very slow to run in my laptop browser, but this might have been a personal problem
What recommendations would you give to someone considering this product?
I believe Hubspot is a great option for everybody, no matter what size of company you are.
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.

Medinat M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2025
Powerful tools for easy workflow
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot stands out with its all in one platform, user friendly interface, and seamless integration of CRM, email, social media, and automation tools.
What is your favorite aspect of this product?
My favorite aspect is the seamless integration of email marketing, social media scheduling, and contact management in one dashboard easy to use, time saving, and perfect for managing multiple clients.
What do you dislike most about this product?
The advanced features are locked behind higher-priced plans, which can be limiting for freelancers. Some useful tools like A/B testing or advanced automation aren’t available in lower tiers.
What recommendations would you give to someone considering this product?
Start with the free or Starter plan to explore key features. It's user-friendly. Great for solo marketers, but be prepared for higher costs if you need advanced tools later.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Over Delivered
Please tell us why you think this review should be flagged.
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