What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Email Marketing category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
5% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

Email Delivery

89

Campaign Management

86

Segmentation

86

Auto-Responders

85

Basic Reporting and Analytics

85

Sales Intelligence & Conversion Rates

84

Email Templates

83

Content Authoring

83

Mobile Optimized

83

Dynamic Content

82

SPAM Compliance

82

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

85

Quality of Features

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

82

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

HubSpot Marketing Hub Reviews

Shawne P.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Outstanding application for email marketing.

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

HubSpot Marketing Hub is an amazing and fantastic tool for email marketing that enables us to engage and interact with clients from different corners of the World. It makes it easy for us to market our brands online thus saving time. It is super easy and fast to implement, set up and get started with. I like how simple the dashboard is which makes it easy to learn and understand.

What is your favorite aspect of this product?

HubSpot Marketing Hub helps us to engage with clients from anywhere anytime. It is a brilliant and powerful email marketing tool that does not demand any training to use. It is highly customizable to suit our needs and the customer support team is readily available. Since we started using it, it has helped us to improve our sales processes thus increasing productivity.

What do you dislike most about this product?

I have not yet experienced any challenges while using HubSpot Marketing Hub so nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend HubSpot Marketing Hub for email marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mark M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

HubSpot is truly the sector leader for automation

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

It's breadth of features and continual improvement sets it apart from competing platforms.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Nothing really - you get what you pay for.

What recommendations would you give to someone considering this product?

Compare and contrast to the competition and if you can afford make it the choice to beat.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rodolfo B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

What you need to launch marketing campaigns

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

It has everything marketing teams need to prove ROI, run automated campaigns at scale, and collaborate seamlessly. Campaigns are a growth driver for businesses. At HubSpot even the best campaign plans don't work if teams aren't in sync. Interacting with the audience through aligned marketing campaigns ensures you have one voice driving your customer journey. This also reduces friction and generates results that tie back to the goals most important to your business.

What is your favorite aspect of this product?

A fundamental part of analyzing our strategies both those that are successful and those that have not been so successful, as it has allowed us to have a rhythm within the Growth and Marketing area that is much more proactive, allows your team to be more fruitful and stay aligned with campaign and marketing management tools that facilitate teamwork in all phases, from planning to execution, has access to all your data in one place through clear, easy to configure and attractively designed reports.

What do you dislike most about this product?

Non-existent support, always connects you with vendors who say they can't help you when you click the support button, limitations with HubSpot reporting which, with other software, pricing could be more flexible.

What recommendations would you give to someone considering this product?

It makes it easy to view and share the most important business metrics and allows parties to make data-backed decisions. It's great because it backs up with your team without having to leave HubSpot or break the workflow, with integrated tasks and feedback. You can tag other teammates, assign tasks, format your comments, and view your conversations in an integrated collaboration dashboard within HubSpot. Combine web traffic with testing and adaptive to automatically optimize your website content for performance and conversion.

Pros

  • Enables Productivity
  • Unique Features
  • Respectful
  • Altruistic

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