
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Categorization
Task Prioritization
Add Attachments
Task Reporting
Notifications
Drag and Drop Prioritization
Add Notes
Due Dates
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews

Tiruthopu I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Best for Task/Defect/Project management
Likeliness to Recommend
What differentiates Jira from other similar products?
We can use it for multiple things like for task management wherein we can create / assign / delete / update any task which we want . Similarly defect management , we can create / edit / assign different bugs and share with developers , managers vice-versa. And on project management , we can divide our project into different chunks and maintain then in the form of tickets which are available in JIRA This makes it different from others !
What is your favorite aspect of this product?
- managing , assigning , creating , deleting jira tickets the way I want is one of the nice feature
What do you dislike most about this product?
Nothing to disclose , I am a happy user till now
What recommendations would you give to someone considering this product?
If you want to build a system where you want to store different information related to projects, people, defects etc . Then this is one of the best tool to have !
Pros
- Altruistic
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Parul B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Excellent Delivery Management Product
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA is an excellent product for any organization that needs a platform to track the progress of the delivery committed and planned in future. It provides wide range of features to plan, execute, deliver and retrospect things to ensure an effective management of activities during the overall software delivery. Some of the important capabilities include - - Creating Kanban / Scrum board - Documenting requirements - Prioritizing the requirements - Estimating the work - Assigning work to the team - tracking the progress - create sprints to execute the planned work in timeboxed fashion
What is your favorite aspect of this product?
JIRA provides excellent set of reporting widgets to reflect the work done in an effective manner. For example - Average Age Chart, JIRA Road Map, Burndown & Burnup chart, Velocity chart, pie chart etc.
What do you dislike most about this product?
The performance of JIRA is far better on Chrome browser as compared to Internet Explorer. This creates inconvenience to staff members in an organization where Internet Explorer is the only permissible browser used.
What recommendations would you give to someone considering this product?
Overall, JIRA is a very promising platform to track the overall software delivery in an effective manner where each individual/stakeholder involved in the project can get a crystal clear view of the activities going on at any point of time. JIRA also provides a free look up time to understand the features in JIRA and get used to it before buying an actual product license.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

Kartik C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
Excellent tool to organize and control for work.
Likeliness to Recommend
What differentiates Jira from other similar products?
It is an outstanding platform easy to use, with a great UI design, and wide range of customization and con configuration.
What is your favorite aspect of this product?
The best feature of Jira is a huge number of integrations, massive amount of possibilities, statistics and tricks that you can you inside the platform.
What do you dislike most about this product?
Response time is quite slow from the support service, and in some occasions -simply- not attended.
What recommendations would you give to someone considering this product?
Jira is the best software I've used for project management in my team, it's quite efficient, has some cool features like linking your tasks to a git branch repository, it's generally a cool software to use in an agile team.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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