
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
User Needs Management
Social Collaboration
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Bethsheeba M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
End to end solutions..
Likeliness to Recommend
What differentiates Jira from other similar products?
User friendly project tracking tool.
What is your favorite aspect of this product?
Visual representation is good.
What do you dislike most about this product?
Nothing as of now.
What recommendations would you give to someone considering this product?
A good tracking tool which has integration with test management tool.
Pros
- Unique Features
- Efficient Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Great product! Complex for beginners though.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

DEVENDRA G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2025
Very Efficient Task and Resource Planner
Likeliness to Recommend
What differentiates Jira from other similar products?
The way Sprint Planning is Designed where you allocate Resources easily on particular task makes clear picture to IT owner or manager
What is your favorite aspect of this product?
Task and Resource Planning and can see track of particular resources through Visual Representations.
What do you dislike most about this product?
Flexible Spring Planning and Resources are allocated based on experience to particular task
What recommendations would you give to someone considering this product?
Any level of Organization should Use Zira for task and sprint planning to carry out development before deadline and manage all level of planning with all Resources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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