Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Product Management

87

Backlog Management

86

Feature Management

86

Workflow Management

85

Release Planning

85

User Needs Management

84

Social Collaboration

84

ALM Integration

84

Visual Roadmap

82

Strategic Vision

81

Idea Management

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of Customization

81

Usability and Intuitiveness

79

Vendor Support

78

Jira Reviews

Bethsheeba M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

End to end solutions..

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

User friendly project tracking tool.

What is your favorite aspect of this product?

Visual representation is good.

What do you dislike most about this product?

Nothing as of now.

What recommendations would you give to someone considering this product?

A good tracking tool which has integration with test management tool.

Pros

  • Unique Features
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2025

Great product! Complex for beginners though.

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

DEVENDRA G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Very Efficient Task and Resource Planner

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

The way Sprint Planning is Designed where you allocate Resources easily on particular task makes clear picture to IT owner or manager

What is your favorite aspect of this product?

Task and Resource Planning and can see track of particular resources through Visual Representations.

What do you dislike most about this product?

Flexible Spring Planning and Resources are allocated based on experience to particular task

What recommendations would you give to someone considering this product?

Any level of Organization should Use Zira for task and sprint planning to carry out development before deadline and manage all level of planning with all Resources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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