
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Categorization
Task Prioritization
Add Attachments
Task Reporting
Notifications
Drag and Drop Prioritization
Add Notes
Due Dates
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews

Somya J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2024
Enhancing and empowering agile project efficiently
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira easily integrate with atlassian products like trello , creating environement for project management among team. Jira can scale from small teams to large enterprises for project management.
What is your favorite aspect of this product?
Jira offers powerful planning and forecasting tools for complex and simpler project with task dividation tools among multiple teams. Jira have inbuilt automations rools to improve efficiency.
What do you dislike most about this product?
setting up and configuring jira is somewhat difficult for beginners and with extensive customizations it reduces performance.
What recommendations would you give to someone considering this product?
Jira would be best if you considering advance tools for management of your project among multiple team with high customizable scrum and kanban boards with real time updates.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.

Tanya G.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Highly Flexible Project Management Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
It integrates seamlessly with a wide range of tools and services, including Confluence, Bitbucket, and hundreds of third-party applications, enhancing its versatility.
What is your favorite aspect of this product?
I believe that me and many other users appreciate Jira's powerful and flexible workflow customization. This feature allows teams to create, modify, and adapt workflows to fit their specific project requirements and processes, enabling more efficient and tailored project management.
What do you dislike most about this product?
I believe that the extensive customization options and features can make the initial setup and learning curve quite steep, requiring significant time and effort to master.
What recommendations would you give to someone considering this product?
Take time to plan and design your workflows before implementation. Understand your team's processes and configure Jira to match them.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Kavyansh G.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2024
"Excellent Tool for Product and Task Management"
Likeliness to Recommend
What differentiates Jira from other similar products?
There are various features which differentiates Jira from other similar products, Such as; Customizable Workflows Agile Project Management Powerful Issue Tracking Advanced Reporting and Dashboards Customizable Permissions and Security Easy Implementation
What is your favorite aspect of this product?
My favorite aspect of this product is its project and task management capabilities. We've been using Jira for a long time, and it has been highly beneficial from a business perspective. It allows us to easily track the status of projects and tasks for employees working on the same project, making our work more effective and efficient.
What do you dislike most about this product?
The cost of this product is quite high and could be reduced to make it accessible for small businesses. Additionally, the user interface could be improved.
What recommendations would you give to someone considering this product?
Jira remains a robust and versatile tool, particularly suited for larger teams and complex projects that require detailed tracking, flexibility, and integration with development tools. For smaller teams or simpler projects, it might be worth exploring other project management tools that offer a more straightforward, cost-effective solution with a gentler learning curve. Organizations should carefully evaluate their specific needs, team size, and project complexity to determine if Jira is the best fit.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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