What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Categorization
Task Prioritization
Add Attachments
Task Reporting
Notifications
Drag and Drop Prioritization
Add Notes
Due Dates
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Abhay Kumar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Integration Capabilities, Agile-Friendly, Security
Likeliness to Recommend
What differentiates Jira from other similar products?
Highly Customizable Workflows: Allows users to tailor workflows to fit specific team and project needs, offering unmatched flexibility. Deep Integration Ecosystem: Seamlessly integrates with a vast range of third-party tools and Atlassian products, enhancing productivity. Robust Agile Support: Strong support for Agile methodologies with built-in Scrum and Kanban boards, catering to Agile teams effectively. Comprehensive Reporting: Provides detailed, customizable reports and dashboards for in-depth project insights and performance tracking.
What is your favorite aspect of this product?
User-Friendly Interface: Intuitive and easy-to-navigate interface, reducing the learning curve and improving user experience. Active Community and Support: Extensive documentation, active user community, and responsive support for resolving issues and sharing best practices. Security and Compliance: Advanced security features ensuring data protection and compliance with industry standards. Regular Updates and Innovation: Frequent updates and feature enhancements driven by user feedback, keeping the platform modern and competitive.
What do you dislike most about this product?
Complexity: The extensive features and customization options can make it overwhelming and difficult to learn for new users. Performance Issues: It can sometimes be slow, especially with large projects or complex configurations. Cost: The pricing can be high, particularly for larger teams or organizations needing advanced features. User Interface: Despite improvements, some users find the interface cluttered and not as intuitive as other tools. Customization Overload: The extensive customization options can lead to inconsistencies and complexity in workflows if not managed carefully.
What recommendations would you give to someone considering this product?
I recommend Jira for its robust project management capabilities, highly customizable workflows, strong Agile support, extensive integrations, and detailed reporting features, making it ideal for teams of all sizes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
Can't do without it, hygiene factor.
Likeliness to Recommend
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Javad Y.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Fantastic tool for managing tasks and more
Likeliness to Recommend
What differentiates Jira from other similar products?
Clear structure for task management
What is your favorite aspect of this product?
Easy to use the program and follow up tasks
What do you dislike most about this product?
Nothing to mention
What recommendations would you give to someone considering this product?
Powerful tool for managing tasks
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
