What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Categorization
Task Prioritization
Add Attachments
Task Reporting
Notifications
Drag and Drop Prioritization
Add Notes
Due Dates
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Siddharth J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2025
Optimizing Jira: Insights from the Latest Review
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is particularly known for its strong customization and flexibility, particularly in agile workflow management. It has strong project tracking, sprint planning, and reporting capabilities, making it well-suited for software development teams. Its smooth integration with other products such as Confluence and Bitbucket also makes it stand out from most of its competitors.
What is your favorite aspect of this product?
My favorite thing about Jira is how flexible it is. You can customize workflows, dashboards, and project tracking to meet the particular requirements of any team or project, which makes it extremely adaptable for different kinds of work, particularly in agile environments.
What do you dislike most about this product?
Although Jira is a great tool, there is one thing that can be slightly daunting, and that is its steep learning curve, particularly for beginners. It has so many features and options for customization that it can be overwhelming initially. But once you have the hang of it, the flexibility and the power that it has on offer are more than worth the learning curve initially.
What recommendations would you give to someone considering this product?
Start simple and explore Jira’s customization features as you go. Utilize tutorials and community resources to ease the learning curve. It's perfect for agile teams, so definitely worth considering if that fits your workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
srikanth k.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2025
One Place for Project/User story status & Managing
Likeliness to Recommend
What differentiates Jira from other similar products?
We can view all the related information to project and resources aligned to each project and stories
What is your favorite aspect of this product?
Status updates and tracking updates
What do you dislike most about this product?
User interface could have been little modern
What recommendations would you give to someone considering this product?
I personally recommend this product if you want for your project management activities
Pros
- Efficient Service
- Fair
- Generous Negotitation
- Reliable
Please tell us why you think this review should be flagged.
Saaniya A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Perfect for tracking team performance .
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira makes it easy to measure team performance over time.
What is your favorite aspect of this product?
The sprint report and velocity chart give us a clear view of how much work the team is completing in each cycle. The “cumulative flow diagram” also helps identify bottlenecks.
What do you dislike most about this product?
It would be great if you could customize the dashboard more. It can be difficult to find the exact information you need.
What recommendations would you give to someone considering this product?
If you want to improve your team’s efficiency, Jira gives you the data to make smart adjustments.
Pros
- Unique Features
- Caring
- Fair
- Includes Product Enhancements
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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