
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Workflow Management
Feature Management
Release Planning
User Needs Management
ALM Integration
Social Collaboration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Jira Reviews

Kavyansh G.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2024
"Excellent Tool for Product and Task Management"
Likeliness to Recommend
What differentiates Jira from other similar products?
There are various features which differentiates Jira from other similar products, Such as; Customizable Workflows Agile Project Management Powerful Issue Tracking Advanced Reporting and Dashboards Customizable Permissions and Security Easy Implementation
What is your favorite aspect of this product?
My favorite aspect of this product is its project and task management capabilities. We've been using Jira for a long time, and it has been highly beneficial from a business perspective. It allows us to easily track the status of projects and tasks for employees working on the same project, making our work more effective and efficient.
What do you dislike most about this product?
The cost of this product is quite high and could be reduced to make it accessible for small businesses. Additionally, the user interface could be improved.
What recommendations would you give to someone considering this product?
Jira remains a robust and versatile tool, particularly suited for larger teams and complex projects that require detailed tracking, flexibility, and integration with development tools. For smaller teams or simpler projects, it might be worth exploring other project management tools that offer a more straightforward, cost-effective solution with a gentler learning curve. Organizations should carefully evaluate their specific needs, team size, and project complexity to determine if Jira is the best fit.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
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Preksha S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Such a cool product
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is ever evolving with time, has got some great features.
What is your favorite aspect of this product?
Product management is so seamless, the tickets gets directly connected to our git which makes it so easy.
What do you dislike most about this product?
As the product has lot of features, sometimes there is slowness on its web application.
What recommendations would you give to someone considering this product?
Definitely buy it for the great user experience, its features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Burhan Uddin N.
- Role: Finance
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jun 2024
"Powerful Project Management Tool with Steep Learn
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differentiates itself from other similar products through several key features: Highly Customizable Workflows: Jira allows extensive customization of workflows, issue types, and fields, making it adaptable to various project management methodologies like Agile, Scrum, Kanban, and more.
What is your favorite aspect of this product?
My favorite aspect of Jira is its highly customizable workflows. It allows teams to tailor their workflows to match their specific project management methodologies and processes, whether they follow Agile, Scrum, Kanban, or a custom approach. This flexibility enables teams to work more efficiently and adapt Jira to fit their unique needs.
What do you dislike most about this product?
What I dislike most about Jira is its steep learning curve for new users. Getting started with Jira and understanding its full range of features can be challenging, especially for teams unfamiliar with Agile methodologies or complex project management tools.
What recommendations would you give to someone considering this product?
If you're considering Jira, here are some recommendations: Invest in Training: Provide thorough training for your team, especially if they are new to Jira or Agile methodologies. Investing in training can help accelerate the learning curve and ensure everyone understands how to use the tool effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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