
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Workflow Management
Feature Management
Release Planning
User Needs Management
Social Collaboration
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Jira Reviews

Heeranand J.
- Role: Operations
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jul 2023
Great Collab software, need learning curve
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira sets itself apart from other products in the following ways: Jira offers customers the flexibility and customization they need to adapt issue kinds, processes, and data to various project types and workflows. Huge Ecosystem of Integration: Jira interfaces with a variety of platforms and applications, allowing for seamless collaboration and boosted productivity.
What is your favorite aspect of this product?
Advanced Reporting and Metrics: Jira offers comprehensive reporting and analytics features, helping teams monitor project progress, team performance, and make data-driven decisions.
What do you dislike most about this product?
Learning curve.
What recommendations would you give to someone considering this product?
Offer training on Jira before using the platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Islenis V.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2023
Makes project management faster and more efficient
Likeliness to Recommend
What differentiates Jira from other similar products?
The team we have has benefited from Jira's assistance in finding solutions to difficulties that are often encountered in project management, such as lack of job control, weak job management, complicated budget management, and poor teamwork. By using Jira, we have increased efficiency, productivity and quality of work, which can lead to more successful and efficient projects.
What is your favorite aspect of this product?
Jira Software gives clusters the capacity to develop customized jobs that match unique procedures and workflows. It blends with several different tools, including, for example, Confluence, Bitbucket, and Slack, that enable unbeatable collaboration and conversation. We are using it in a wide variety of work, from software creation to marketing and technology campaigns. Within our institution, we give people the rights to customize their methods and procedures to cater to the particularities they have.
What do you dislike most about this product?
Although Jira is a powerful tool, it is also likely to be confusing and complicated for novices. The learning curve can be started, however, it can take some time and effort to become familiar with the software and its extensive range of features. It can be expensive, especially for larger companies that need access to advanced tools and world-class support.
What recommendations would you give to someone considering this product?
The cloud-based nature of Jira means that users must have a strong Internet connection to use it. If there are difficulties with connectivity or service outages, users may have trouble logging into the platform and performing their jobs. It provides accurate and analytical information that has helped our company find potential pitfalls and risks early in project development.
Pros
- Effective Service
- Inspires Innovation
- Saves Time
- Client Friendly Policies
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Gokul J.
- Role: Operations
- Industry: Machinery
- Involvement: End User of Application
Submitted Jul 2023
One click solution for product or project manageme
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA is helping me and my team manage Agile-based deliverables seamlessly, and we can track all the deliverables from requirement management to epics to stories to test cases in one place, which we were doing in an Excel sheet. So, using JIRA saves us a lot of time, and all of this has become accurate and easy to manage. If we are delaying some activities. This rejects to program board.
What is your favorite aspect of this product?
It’s very easy to use. As we are a agile implemented organisation,Good for managing agile projects All QA-related work all can be done in one place. It's a Web-based tool that is used to seamlessly manage right from requirements, to stories, to EPICs, to defects, and all of this can be linked to each other, creating traceability between these, which makes JIRA an excellent tool to deliver agile-based projects very efficiently and faster to market.
What do you dislike most about this product?
There is no such dislike for this product But, Sometimes it gives error while attaching file in the bug create model. File attachment functionality should be improved.
What recommendations would you give to someone considering this product?
If you are looking for any software which can help you in avery task running on agile program board . You must go for it.
Pros
- Respectful
- Altruistic
- Acts with Integrity
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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