
In Partnership With SelectHub

What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews

Thania D.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
The Ideal Project Management Companion
Likeliness to Recommend
What differentiates Jira from other similar products?
One of the aspects that makes Jira stand out from other project management software is its powerful customization tools, the completeness of its integration with other Atlassian products such as Confluence and Bitbucket, and its real-time reporting functionality. This flexibility allows our teams to adapt and modify workflows according to specific project needs, ensuring that every aspect of the process is optimized and aligned with our strategic goals. Seamless integrations with tools like Slack and Git also facilitate communication and task management, making teamwork much more efficient.
What is your favorite aspect of this product?
My overall experience with Jira has been very positive. The interface, although somewhat complicated at first, has become intuitive over time.The versatility of the software has allowed our team to not only manage tasks, but also to continuously improve our work processes.The integration with collaboration tools has been a very favorable point, bringing clarity and follow-up to our daily work.
What do you dislike most about this product?
The speed of updates can affect the stability of the platform, which occasionally causes minor inconveniences.
What recommendations would you give to someone considering this product?
Jira is excellent for environments where multiple departments collaborate on the same project, facilitating real-time communication and progress tracking. However, I would not recommend Jira for very small or simple projects where a less complex and more cost-effective management tool might be more appropriate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Aprajita S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Powerful Issue Tracking & Project Management Tool!
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides end-to-end visibility from development till release
What is your favorite aspect of this product?
Provide integrations with different other tools, has plugins for reporting. Helps to make analysis using velocity tracking and burndown charts.
What do you dislike most about this product?
Overall a good product, but the UI could have been better. Also all the fields can not be edited until you explicitly go and edit.
What recommendations would you give to someone considering this product?
If you are looking for a tool that can help you for sprint planning, backlog management, and tracking work progress then consider using Jira.
Pros
- Saves Time
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Bethsheeba M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
End to end solutions..
Likeliness to Recommend
What differentiates Jira from other similar products?
User friendly project tracking tool.
What is your favorite aspect of this product?
Visual representation is good.
What do you dislike most about this product?
Nothing as of now.
What recommendations would you give to someone considering this product?
A good tracking tool which has integration with test management tool.
Pros
- Unique Features
- Efficient Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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