
In Partnership With SelectHub

What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Hierarchical Task Management
Reporting
Resource Management
Quote to Project Conversion
Time & Expense Tracking
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews

Sandra H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Great tool for product management.
Likeliness to Recommend
What differentiates Jira from other similar products?
Tracking issues with various products in tickets allocated to various consultants, as well as tracking the state of product development and information on new releases. Jira is fantastic for consulting with colleagues before posting a query since you'll need to notify clients and college students about it. It has really aided my clients in overcoming all of their challenges, freeing up a significant amount of time for me to work on my problem with this business. You must complete the entry from start to finish for all roles concerned.
What is your favorite aspect of this product?
Jira includes capabilities that allow it to be utilized for a variety of reasons, and it also allows its users to accomplish these goals by executing complicated activities, making it a very strong solution. For the previous three firms I've worked for, Jira has been the go-to platform for collaborating and tracking bugs, problems, and technical advancements. I enjoy how simple it is to understand and apply to others. I'm also astounded at the sheer amount of plugins for all of these software, as well as the various latch and google apps designed to interact with other tools.
What do you dislike most about this product?
The sheer amount of tools is a wonderful feature, but it also has the disadvantage of steepening the software's learning curve and making it difficult to use unless the user is well familiar with its tools. We currently utilize narrative point evaluations, but more charts demonstrating our collaboration difficulties and weekly work hour differentials would be quite beneficial. It's fantastic to see that it interacts effortlessly with the Bitbucket service, but it'd be much better to have more feature-rich code incorporated into JIRA, which we can't see right now but require from Bitbucket.
What recommendations would you give to someone considering this product?
Jira is a really strong tool that might be an excellent addition to your organization, but you need first determine whether it is truly what you require. If you're searching for a sophisticated project management online tool with potential expansions, I recommend Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Maria E.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
Tracking projects has never been easier.
Likeliness to Recommend
What differentiates Jira from other similar products?
the program is much easier to learn than other programs.
What is your favorite aspect of this product?
Most projects may benefit from Jira's user-friendly design and large variety of capabilities. Additionally, Jira provides a single repository for all current projects and their respective statuses. I've never had any issues with downtime or technical issues while using Jira. I like it because it does what it's intended to.
What do you dislike most about this product?
There is a learning curve to configuring Jira to match your unique needs. Other software programs are more complicated to set up than Jira. Like any other piece of technology, social media is only useful if other people are using it as well. All parties benefit from any feature that promotes and rewards the use of the tool.
What recommendations would you give to someone considering this product?
I definitely suggest checking out Jira if you're searching for a project management and communication tool for your organization. There are a large variety of setup choices available in Jira, making it easy to get up and running.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.

Sam G.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Great reliable product, integrates well
Likeliness to Recommend
What differentiates Jira from other similar products?
Integration options and additional modules create a flexible product.
What is your favorite aspect of this product?
The flexible API's and automation options
What do you dislike most about this product?
There is nothing I dislike about this product.
What recommendations would you give to someone considering this product?
Take a look at the other modules, they may be extremely useful to your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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