
In Partnership With SelectHub

What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Hierarchical Task Management
Reporting
Resource Management
Quote to Project Conversion
Time & Expense Tracking
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews

Grzegorz M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
The best agile development software
Likeliness to Recommend
What differentiates Jira from other similar products?
Keeping track of tasks is a time-consuming task that is easy to overlook. Fortunately, Jira is available. Jira allows us to keep track of our tasks and the time we spend on them without interrupting our day. When it came to critical QA search and reporting needs, Jira was simply more powerful.
What is your favorite aspect of this product?
When the pandemic hit and we were forced to stay at home and we needed more powerful software to handle our workflow, that's why we switched to Jira. Jira is a fantastic tool for improving team collaboration in agile projects. It's simple to use and understand. We can easily track things on Jira using our smartphones and other devices. It assists us in project planning with tasks and sub-tasks.
What do you dislike most about this product?
The first time we set it up, it's difficult because we must determine which functions are required and which should be eliminated. However, once we've set it up and understand how it works, it's a joy to use.
What recommendations would you give to someone considering this product?
Worried about the speed of the project or security then trust me Jira is the right way to remove your worries. Jira was more cost-effective and better suited to our requirements. Jira is without a doubt the most well-known modern project management software. Jira is unquestionably more valuable than its flaws.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Kevin M.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Apr 2022
Best software development tool around
Likeliness to Recommend
What differentiates Jira from other similar products?
It is built for developers and also IT professionals mainly. It tried to help support ITIL practices but still feels geared toward the mid size market
What is your favorite aspect of this product?
I love the layout and the ability to automate things. It is every fast interface and makes pasting code or image very simple, so the team really enjoys interacting with it
What do you dislike most about this product?
It can be a bit complex and overwhelming starting off. Often times making a change can be a complex task because of how everything is so loosely coupled from the front end point of view which drives up complexity
What recommendations would you give to someone considering this product?
I would say take your time reading and setting it up well from the start, overall its a great product on a great path
Pros
- Performance Enhancing
- Unique Features
- Fair
- Altruistic
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Andrea C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Very good Project Management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
The reporting tool is a very particular ability of Jira and it enables managers to understand the status of the works
What is your favorite aspect of this product?
jira is a complete tool that allows you to have a complete view of your product, of the tasks in progress or not. The ability to create different dashboards is very useful
What do you dislike most about this product?
the tool requires a lot of study and preparation before being mastered
What recommendations would you give to someone considering this product?
Implementation and use take some time. If you need a complete tool for managing your work, Jira is a great solution
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
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