
In Partnership With SelectHub

What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Jira Reviews

Gary S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Great Project Management Tool w/ tons of features
Likeliness to Recommend
What differentiates Jira from other similar products?
I think Jira can be differentiated from many other similar products because of its ease of integration with other Atlassian tools as well as many 3rd party products that can report their data/findings directly into Jira. The ease of implementation on-prem or in the cloud also make it a tool that can be widely used by any organization large or small.
What is your favorite aspect of this product?
My favorite aspect of this product is the large selection of 3rd party integrations that are offered. This allows the base features of Jira to be further built out allowing for more automation and customization to better align with the organizations goals and vision.
What do you dislike most about this product?
I dislike the lack of some basic functionality such as the lack of moving end user forms between various projects. This is a time consuming manual process that I would like to see built out better in the future.
What recommendations would you give to someone considering this product?
I would recommend working with a consultant who is an SME in the area of Jira and other Atlassian products. This way you can be guaranteed to get the most out of Jira and better customize it to fit your organization's needs.
Pros
- Enables Productivity
- Trustworthy
- Transparent
- Reliable
Cons
- Slower Product Innovation
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Tapas M.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Best product for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Great UIn, many features binnone page
What is your favorite aspect of this product?
Bulk update
What do you dislike most about this product?
Too many details
What recommendations would you give to someone considering this product?
Its the best of the lot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Saves Time
Please tell us why you think this review should be flagged.

Sean S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Reduction in management work hours
Likeliness to Recommend
What differentiates Jira from other similar products?
I believe it's essential to break down huge tasks into smaller ones. Tasks in JIRA make it easy for teams to discuss what they need to accomplish to conclude a project. It's also important to address job management, which I believe is crucial for project design When the degree of detail is great. JIRA's Kanban and other features make it easier to understand the status of projects, which I believe has led to a reduction in management work hours.
What is your favorite aspect of this product?
You should use this if you're working on a group project. So, it's easy to request jobs and check progress with the internal chat. The number of transactions would increase dramatically, and it will be difficult to trace down where they went in such a scenario. When you use JIRA, you may communicate task-by-task so that you can go back and review it afterwards. Creating JIRA will not only help you plan your project, but it will also reveal the tasks you need to do. As a frequent user of the Kanban board, knowing that task phase management can be done efficiently using the Kanban board is useful.
What do you dislike most about this product?
As a result of this, I'd want to incorporate features such as task management that competing systems such as Backlog provide.
What recommendations would you give to someone considering this product?
It's straightforward and easy to use, and has all the features needed for agile development. In addition to adding tasks to the backlog, setting narrative points in quotations and adding them to sprints, etc. Agile task management is made easier with features like velocity checks and WIP limitations. In order to speed up development, we completed task management in agile development in a single location in order to streamline the process. Jira was meant to speed task management and very minimum initial settings are required, thus it was possible to focus on development straight away because setting up projects takes time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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