
In Partnership With SelectHub

What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Great product! Complex for beginners though.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

DEVENDRA G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2025
Very Efficient Task and Resource Planner
Likeliness to Recommend
What differentiates Jira from other similar products?
The way Sprint Planning is Designed where you allocate Resources easily on particular task makes clear picture to IT owner or manager
What is your favorite aspect of this product?
Task and Resource Planning and can see track of particular resources through Visual Representations.
What do you dislike most about this product?
Flexible Spring Planning and Resources are allocated based on experience to particular task
What recommendations would you give to someone considering this product?
Any level of Organization should Use Zira for task and sprint planning to carry out development before deadline and manage all level of planning with all Resources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Napoleon I.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2025
Efficient, versatile, but room for enhancements.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out with its robust customization, powerful Agile tools, seamless integration options, and scalability for teams of all sizes.
What is your favorite aspect of this product?
Customizable Workflows: Tailored to fit diverse project needs. Agile Tools: Supports Scrum, Kanban, and hybrid methodologies. Integration Ecosystem: Connects with countless tools like Slack, GitHub, and Confluence. Advanced Reporting: Offers detailed insights and progress tracking. Scalability: Works for small teams and enterprise-level projects.
What do you dislike most about this product?
Complex Setup: Steep learning curve for new users. Performance Issues: Can be slow with large projects. Limited Out-of-the-Box Features: Requires plugins for advanced functionalities. Cost: Expensive for small teams or startups. Overwhelming UI: Not always intuitive for non-technical users.
What recommendations would you give to someone considering this product?
Understand Your Needs: Ensure Jira aligns with your project type (e.g., Agile, Kanban). Invest in Training: Take time to learn its features and workflows. Start Small: Begin with basic configurations before adding plugins or customizations. Leverage Integrations: Connect Jira with tools you already use for better efficiency. Monitor Costs: Evaluate the pricing against your team size and project scope. Test with a Trial: Use the free trial to explore its capabilities before committing.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Helps Innovate
Please tell us why you think this review should be flagged.
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