
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Artifact Management
Automation
Managed Artifact Repository
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Emily L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Let Jira handle your issues!it never disappoint!
Likeliness to Recommend
What differentiates Jira from other similar products?
Workflow Creation and management is great unlike other similar platforms
What is your favorite aspect of this product?
Coding is very easy for building and maintaining state of the art software.. Also I like how great it is when it comes to assigning work to team members Also with it we are able to estimate time for completing projects.
What do you dislike most about this product?
It might be difficult for newbies to understand
What recommendations would you give to someone considering this product?
Yes!Jira is well suited for managing project work and workflows,you should try it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Samir S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Awesome Issue Tracker
Likeliness to Recommend
What differentiates Jira from other similar products?
More functionality than others.
What is your favorite aspect of this product?
I love the possibility of having a whole structure of a business organization and being able to organize epics, stories, and tasks in order to achieve sprint results on time. The best thing about the Jira is it is highly customizable and integrated with multiple tools, which help in different tasks. It has boards that help a lot while delivering maximum output in minimum time where people can see the progress of sprint and pick up next job and see what's remaining.
What do you dislike most about this product?
Some code Integrations like Github makes the work complex.
What recommendations would you give to someone considering this product?
Its the best way to track the work in an agile way and maintaining the Boards and easily visible progress.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Juan L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Nov 2021
It's well-thought-out and complex, which adds
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has all the features needed to manage a software project according to the Scrum or Kanban methodology. When you use it, you can tell that the developers have thought through and considered all possible cases; there are always those "oh, how practical" moments. In addition, the dashboards and sprint views provide a very good overview of ongoing projects, as long as you keep them up to date. The second use case is about supporting the software development process. Here I use Jira to manage the backlog for specific teams. This starts with the registration of tasks and requirements, their concretization with the team up to the further breakd
What is your favorite aspect of this product?
With Jira we can cover all stages of agile software development. We use it primarily for project planning and documentation. It is also an important part of communication in the development team; the feedback function is often used to clarify requirements. Especially in the suite with Confluence, the full potential is realized. I use Jira for both multi-project management and to support the software development process for specific teams. For multi-project management, I use additional extensions that allow mapping multi-level planning and synchronizing tasks at a high level across multiple teams over a period of 6 weeks or more.
What do you dislike most about this product?
Jira is a very complex tool. This also means that, especially if you are responsible for processes, you should first deal intensively with the tool before using it. A "cold start" as with Trello, where you can get started, is not recommended, as the configuration made for projects is difficult to change afterwards without a lot of effort. Complexity also brings the risk of getting lost in the depths of the software or losing the overview. It is required as a discipline, both when configuring it and when using it in daily project work. Jira is essentially a bug tracker and is not easy to master. Jira has been established in software developmen
What recommendations would you give to someone considering this product?
Jira offers a high degree of flexibility. Activities, link types and fields are highly customizable. However, the highlight is the expandability through extensions that can be obtained from Atlassian Marketplace. Jira is essentially a bug tracker. Over the years, Atlassian has added more and more functionality that also supports typical project management functions such as roadmaps. However, many extensions in Marketplace go further and add features such as GANTT charts to Jira without losing the flexibility of the core software. In addition, Jira requires a whole series of organizational arrangements, especially due to its high flexibility
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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