
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Workflow Management
Bug Tracking & Issue Mgmt
Analytics and Reporting
Resource Planning
ALM Integration
Traceability
Artifact Management
Automation
Managed Artifact Repository
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
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Jira Reviews

Aditya S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Efficient way to handle Projects
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is different in the context that it is designed flawlessly for software development teams. It has features that help us track and release software, such as sprints, releases, and Roadmaps. It also has a robust feature set that helps developers manage their work, such as creating issues, attaching files, and commenting on issues. Along with other functionality such as Analytics and Reporting, ALM Integration, Traceability, Artifact Management, Agile Work Management, Bug Tracking & Issue Management and Managed Artifact Repository, it really makes Jira a perfect choice for Application Management and Project Management.
What is your favorite aspect of this product?
The ability of Jira to integrate with other Atlassian products like Bitbucket and Confluence, which aids in exploiting its potential, is by far its most useful feature. The fact that It is incredibly user-friendly and allows me to customize dashboards gives me more flexibility in my workday. Issue tracking and sprint planning, which are unique features compared to other Agile work management tools, are additional feature I absolutely love about Jira.
What do you dislike most about this product?
The learning curve can be steep in Jira as there is a lot of functionality packed into the tool, and it can take some time to learn all of the different features and for new users, it can be difficult to understand. Another thing I have faced is that can be slow and resource-intensive which can be a major problem when we are working on large projects with many moving parts.
What recommendations would you give to someone considering this product?
Jira is packed with functionalities and is used by is used by organizations all over the world. It can be used for every industry size and is perfect for project management and application management, so if you are looking for a tool that helps you to manage tasks, Jira is the perfect choice.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.

Haroer C.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2022
A solid app for tracking customer issues
Likeliness to Recommend
What differentiates Jira from other similar products?
I enjoy how adding photographs to documents while creating them seems so natural, how it integrates with Hip Chat and Slack, how it looks good on the outside and how it makes it possible for me to follow everything without hesitation. I also like how it tracks issues even when they are no longer assigned and how you can partition problems by the team that allows you to handle them asynchronously.
What is your favorite aspect of this product?
Amazing new features have been added to Jira Agile. Jira allows us to record practically all parts of a project, establish custom workflows, and validate numerous requirements and criteria prior to organizing issues, allocating work, and monitoring team activity. Creating boards to oversee and control capacity and planning is quite simple. There is a tonne of compatible plugins, and the feature list is extensive, so there is nothing you can't do.
What do you dislike most about this product?
In comparison to other tools, its learning curve is somewhat steep. However, once you become used to it, you stop caring because most businesses employ it because it is the industry norm. It depends on whether you host it on your own server or utilize the Atlassian cloud and whether it takes a long time to execute.
What recommendations would you give to someone considering this product?
Jira gave us the ability to create unique workflow plans for each of our products and the projects we work on, which helped keep the workflow on track, allowed us to manage production rates and uphold agreed-upon delivery dates, and improved our capacity to make the necessary adjustments to plans in light of the project's actual circumstances.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

Ketan B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Best Project management tool with bunch features
Likeliness to Recommend
What differentiates Jira from other similar products?
It is trustworthy and provides. Reliable features
What is your favorite aspect of this product?
Project management
What do you dislike most about this product?
Document storing feature
What recommendations would you give to someone considering this product?
It is best for project management and tracking reporting
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Helps Innovate
Please tell us why you think this review should be flagged.
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