
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Workflow Management
Bug Tracking & Issue Mgmt
Analytics and Reporting
Resource Planning
ALM Integration
Traceability
Artifact Management
Automation
Managed Artifact Repository
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
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Jira Reviews

Jagruti P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
JIRA Atlassian for Agile Project- task management
Likeliness to Recommend
What differentiates Jira from other similar products?
- Jira is best suitable for advance Agile implementation and management. - Jira allows some add-ons and plugins compare to other project management tools. - Jira support real time release planning and other life cycle of product and agile so which provide clear understanding of process. - Provided charts and other features like Kanban and scrum board including bug management.
What is your favorite aspect of this product?
-> Task management and task life cycle well managed having agile and Kannan boards. -> Reports and charts for Sprint -> Drag and drop facilities for task to manage task cycle from to do to on build and done etc. -> Third party software integration like git, bit bucket so you can create branch directly.
What do you dislike most about this product?
- As of now I like all features of Jira but one thing I don't like is customisable things for life cycle management, so different organisation uses different like cycle for task and story some are using todo, in build and done and some organisation uses more like in QA, QA, done etc. so its not same for all so sometimes if user is new then its hard for him/her to manage task.
What recommendations would you give to someone considering this product?
-> Just need basic understanding of Agile methodologies. -> little bit knowledge of JIRA task management terms and terminologies.
Pros
- Performance Enhancing
- Inspires Innovation
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Jeff B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Hottest product for End to End deployment
Likeliness to Recommend
What differentiates Jira from other similar products?
Storing all the code and performing End to End deployment and testing from Development phase to Production phase
What is your favorite aspect of this product?
Tracks team's efforts in terms of User Stories and Assigning Tasks.
What do you dislike most about this product?
The team can improve the software in terms of integrating few more required software.
What recommendations would you give to someone considering this product?
Very useful for operational project to create all the user stories with the same task including various ad-hoc tasks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Ramaseshan N.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Best End to End Project Management Tool in market
Likeliness to Recommend
What differentiates Jira from other similar products?
Issue tracking and product development progress tracking are simple using Jira. The capability to integrate with other tools makes it extremely scalable. Being supremely agile helps in planning, development, monitoring, and delivery very efficient. Jira offers great UI and easy navigation tools, making it most widespread across all IT companies. Task allocation, bug tracking, event monitoring, stories, and epics progress are all laid out under simple projects in Jira. The kanban integration makes progress tracking extremely visual and effective. The super admin has full control over the entire workflow, fields, design, and task automation.
What is your favorite aspect of this product?
Jira helps me keep track of all the issue tickets that have been assigned to me. The purpose of the dashboard is self-evident. All of your projects, allocated tickets, issues in progress, and favorite filters are kept in a separate section. You may check the status of your tickets right from the dashboard or the ticket details page. On the ticket details page, you can add a comment, tag someone, start/stop progress, change the ticket status using numerous methods, and much more. When you make a change to a Jira ticket, an automated email is sent to the appropriate person to let them know. They have appealing icons.
What do you dislike most about this product?
Initial configurations are extremely detailed and might take a lot of effort. Plug-ins are expensive, and Jira mobile app doesn't work as efficiently as the browser app. Sometimes popups behave unresponsive causing delays in sprints. It might take a while to learn Jira for first-time users. Jira sends too many email notifications thus spamming the inbox. At times the system feels too customizable and the flows can be very complex to set up. It is also not the prettiest system I've used but they are improving the UI all the time so I expect this to be less of an issue in the future.There is no direct way of defining a team's available capacity
What recommendations would you give to someone considering this product?
We rely on Jira to manage the entire software product development process in my organization, from a project management view. A pivotal benefit of Jira to me has been the ability to customize the Jira software to align with our own unique software development and management process. This has really been helpful. Easy to attach video/pictures -which is very convenient for ticket description. Jira also helps in tracking issues which helps everyone involved be updated with the status of the bug/improvement. The greatest benefit that this software gave me was to noticeably improve teamwork and greater collaboration between teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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