
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Workflow Management
Bug Tracking & Issue Mgmt
Analytics and Reporting
Resource Planning
ALM Integration
Traceability
Artifact Management
Automation
Managed Artifact Repository
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Khaled S.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Jira is a great tool for team and project manageme
Likeliness to Recommend
What differentiates Jira from other similar products?
From a project management perspective, we use Jira to handle all aspects of our software product development. Jira's flexibility to be customized to meet our specific software development and management process has been a game-changer for me. This has been a great aid.
What is your favorite aspect of this product?
Because of Jira's flexibility, I still use it to manage integrated project teams, IT projects, and the helpdesk for my own company. It's convenient to be able to manage tasks and tickets for multiple projects and departments from a single location. Most important is entering your data, and this comes down to managing your teams, as well as setting expectations for the quality of your ticket information.
What do you dislike most about this product?
The downside of Jira's adaptability is that its settings are dispersed throughout the system, necessitating the use of the knowledge base to find out how to customize ticket fields, workflows, and automations, among other things. The basic Jira end user interface is not user pleasant and certain things may not make sense depending on the team using it such as a ticket being in a closed state, while the resolution state contains different "states" such as do, don't do which is more commonly used by software development teams. When setting up new projects in Jira, either for project managers, agile software development teams, or integrated proj
What recommendations would you give to someone considering this product?
I would highly recommend JIRA to teams who are working in Agile
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
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ramiro b.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Intuitive Agile Software
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is designed specifically for agile and Scrum project management. The software includes scrum boards and Kanban boards, allowing teams to visualize workflows and track task progress in real time. Managers can quickly determine which tasks are performing well and which are falling behind schedule. Agile sprints are supported by Jira.
What is your favorite aspect of this product?
My favorite feature of Jira is the ability to create different categories for team members. This is what I use when I send a task to our developer in India. I can send him a PDF guide, he can complete the work, and it will be routed to my queue for approval. It's so quick and easy, and it saves time and emailing because language barriers are no longer an issue.
What do you dislike most about this product?
nothing I think what we need to prove is right.
What recommendations would you give to someone considering this product?
I recommend it because it is a necessary application for teamwork, CIOs, and project management.
Pros
- Performance Enhancing
- Saves Time
- Acts with Integrity
- Client's Interest First
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Frances B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Exceptional project management program.
Likeliness to Recommend
What differentiates Jira from other similar products?
Creating an environment where technology and the product team may work together to achieve a common goal. Creating an environment where technology and the product team may work together to achieve a common goal. Creating an environment where technology and the product team may work together to achieve a common goal. Creating a collaborative environment that allows the tech team to collaborate closely with the product team and achieve a common goal.
What is your favorite aspect of this product?
Checking out the timeline is one of my favorite things to do on this site. Filtering jobs is a really useful feature. We can also see the exact date of each comment, as well as the name of the commenter. Also, it's a breeze to generate a report. Having the option to start a new tab and start the task is also really useful. In addition to making things easier, attaching cards to each other makes it possible.
What do you dislike most about this product?
There is a lack of standardization in JIRA, as evidenced by the numerous options available. There are so many ways to identify or organize tickets that it's fantastic. What matters most is how a company organizes itself in the midst of these bells and whistles. As a result, there is a lot of overlap between organizations, but you are also learning a lot of new techniques and best practices.
What recommendations would you give to someone considering this product?
If you're a software product owner, I strongly recommend that you take use of this excellent project management tool. No question this platform is secure, since it supports a variety of security features, including private access keys, SSH certificates, and username/password access to git data. You should also try out the tool before purchasing a license by signing up for a trial or free account. In my opinion, once people start using this project management tool, they will only utilize Jira as an option.
Pros
- Caring
- Altruistic
- Transparent
- Includes Product Enhancements
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