
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Automation
Artifact Management
Managed Artifact Repository
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews

Frances B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Exceptional project management program.
Likeliness to Recommend
What differentiates Jira from other similar products?
Creating an environment where technology and the product team may work together to achieve a common goal. Creating an environment where technology and the product team may work together to achieve a common goal. Creating an environment where technology and the product team may work together to achieve a common goal. Creating a collaborative environment that allows the tech team to collaborate closely with the product team and achieve a common goal.
What is your favorite aspect of this product?
Checking out the timeline is one of my favorite things to do on this site. Filtering jobs is a really useful feature. We can also see the exact date of each comment, as well as the name of the commenter. Also, it's a breeze to generate a report. Having the option to start a new tab and start the task is also really useful. In addition to making things easier, attaching cards to each other makes it possible.
What do you dislike most about this product?
There is a lack of standardization in JIRA, as evidenced by the numerous options available. There are so many ways to identify or organize tickets that it's fantastic. What matters most is how a company organizes itself in the midst of these bells and whistles. As a result, there is a lot of overlap between organizations, but you are also learning a lot of new techniques and best practices.
What recommendations would you give to someone considering this product?
If you're a software product owner, I strongly recommend that you take use of this excellent project management tool. No question this platform is secure, since it supports a variety of security features, including private access keys, SSH certificates, and username/password access to git data. You should also try out the tool before purchasing a license by signing up for a trial or free account. In my opinion, once people start using this project management tool, they will only utilize Jira as an option.
Pros
- Caring
- Altruistic
- Transparent
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Mario R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Leader but UI is confusing
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA is realible, mostly all the tech giants are using JIRA
What is your favorite aspect of this product?
Tick Management
What do you dislike most about this product?
UI is confusing
What recommendations would you give to someone considering this product?
Go for the suite atlassian instead of just JIRA
Pros
- Reliable
- Unique Features
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Udit C.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Mar 2022
Easy to Use as a business product
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is one of the best tools I have seen for capturing the status of the projects. As working in It industry this is the tool I think everyone uses on the project to have the transparent status and pass on the work with simple assign to that person. The best I would say is the daily status with simple comments, filter, pointers, leadership board, assigning to someone and email goes automatic and capturing all the task in different sprints which gives more transparency to business rather than maintaining everything on excel then placed it somewhere on g-drive and track every day.
What is your favorite aspect of this product?
As this most used tool by me, as working as the project lead, I need to understand the overall status of the project. So simply I log in to Jira and check the status of how much is completed, Inprogress, or Not Started. Also, there is the graphical way and different filters which we can easily put and check based on different projects.
What do you dislike most about this product?
I would say no dislike for the tool as we use it we will get more familiar and easy on working it. Might people use and say it's difficult to understand but it's the same thing when we start working on something new we need to invest some time to understand. So Jira is the same and once you get familiar then it is just Wow.
What recommendations would you give to someone considering this product?
Yeah will definitely recommend to use this as its going to solve a lot of business challenges issue
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
